I continually have an issue with Product Images.

If I import thru the dashboard individually from a separate folder, 98% everything works fine.

BUT -- if I upload a group of images to the Prodimages folder -- and enter the prodimages/filename.jpg in the spreadsheet and upload, then things don't work. It always show the image is missing.. but it in fact is not missing.

This extremely frustrating as it's sooo time consuming to upload each image thru the dashboard.



Michelle L Cosen

Hi Michelle, when using the csv file it could be any number of the 4 items are not correctly defined in the file have a look here under The Product Image CSV File - https://www.ecommercetemplates.com/help/admin-csv-upload.asp when you upload an notice one missing double check the file that those fields are correct.

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

OK.. I will look at that. Thank you.

Separate question: How do I expand the search bar character count for keywords so it won't be overwritten with an update? I had my IT fix that and then the last update overwrote it. So I know it needs to be fixed in a specific place. TIA

Michelle L Cosen

Hi Michelle, re you referring to the product filter bar on the fontend for customers to search by keyword on the products page? If so I think you can use css for that.

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

Actually I mean the search bar in the dashboard in the products. You helped me get to the idea of expanding that bar so I could include all the SKU that are hidden as options. Worked great as my IT expanded the character count, until I updated.

It that in the css too?

Michelle L Cosen

Hi Michelle, unfortunately we can't use css there as those classes are using else where on the page but if you feel comfortable making the change its a small change.
1 make a backup copy of vsadmin/inc/incprods.php prior to editing.

open vsadmin/inc/incprods.php look for the following line around line 2475 and change 20 to 45 I think you can't go much higher than 45 without blowing out the layout.

<td class="cobll" width="25%"><input type="text" name="stext" size="20" value="<?php print htmlspecials($stext)?>" /></td>

save incprods.php and upload it to the server, if you use a secret admin folder you will need to upload it to the screct folder /inc/



Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

and will this keep it during updates?

Much appreciated!

Michelle L Cosen

Hi no it is a custom modification and will need to be redone with each update.

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

OK.. so I'll just tell my IT guy to redo whatever her did.. thanks.



Michelle L Cosen