About the end of February started getting errors on checkout
: Error, couldn't connect to https://secure.authorize.net/gateway/transact.dll (-2147012739).
An error occurred in the secure channel support
We were on older 6.4.X version and thought it may be outdated software. Just upgraded staging to 6.9.0 with the same result.
SSLtest shows TLS 1.2 is supported. ppconfirm.asp though returns blank page.
What would be the problem? If it is a hosting issue what specific settings. problem I can refer to asking support?
About the same time we switched the entire site to SSL, redirecting to https and updating admin settings to https.
Please advise.

Hi

The end of February is when authorize.net disallowed non TLS1.2 connections https://support.authorize.net/s/article/Authorize-Net-Support-for-SSL-TLS-FAQ and along with the error you are getting suggests that is the problem. Who are you hosting with and can you contact them with this information?

Andy

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Hi,

I'm hosting with Discountasp.net. I would need a bit more information to give their support. As I mentioned SSLtest shows TLS 1.2 is supported. Can you please run it on your end for www.usainlays.com and see if you notice anything out of order. Is blank page on ppconfirm.asp mean any other issues with the site?

I can't really tell just by looking at the front end of your site. There is some information in the thread here https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=107642 and for the host I think you just need to tell them since authorize.net disallowed non TLS1.2 connections your checkout is returning the error you mention, which suggests that is the issue here.

Andy

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