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 Checkout Not Working
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Ratfink11
Advanced Member

USA
193 Posts

Pre-sales questions only
(More Details...)

Posted - 03/28/2018 :  20:43:21  
Hi All,

When I add items to the cart, and then try to checkout nothing happens. The page just refreshes and I never get the checkout sequence, or the ability to select payment methods, or shipping. No page errors, nothing.

Any suggestions?

This all worked about a week ago.

The only changes that have occurred are:
---Added SSL security to my site through my host provider
---I had disabled credit card processing (Authorize.Net) in the main settings then re enabled them again so that my customer would not be tempted to make test charges as I was working on the site.

Thanks

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 03/28/2018 :  21:39:32  
Hi JB, can you take a look at the post here https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=106851 there are several tips when adding SSL to the site.

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Ratfink11
Advanced Member

USA
193 Posts

Pre-sales questions only
(More Details...)

Posted - 03/28/2018 :  22:13:35  
Hi Sinbad, looks like that worked.
The issue I discovered was the URL path in the main settings had to be reset to include the https path version.
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