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 Getting Started and Pre-Sales
 Premium Responsive Design Replacement
Author « Topic »  

bargains
Advanced Member

USA
356 Posts

Pre-sales questions only
(More Details...)

Posted - 04/09/2018 :  04:09:53  
Hello,

I've got an older table-based version design, and I'm considering purchasing a Premium Responsive Design replacement. The one I'm interested in is the Premium Responsive Design Monochrome. However, when I tested the demo on the mobile friendly checker, it shows it's not mobile friendly:

Page is not mobile friendly
This page can be difficult to use on a mobile device
Two Issues: Content wider than screen and Clickable elements too close together

Aren't the responsive designs supposed to be mobile friendly?

Also, will no support come with it at all for any installation questions without separately purchasing 6- or 12-months of support?

Thank you.



php v.6.4.0 Virtual Silver

Andy
ECT Moderator

95440 Posts

Posted - 04/09/2018 :  04:14:18  
Hi

They are mobile friendly, it may be in this case some extra padding is required for Google between some links, we can help with that if you need it. The purchase comes with 6 months of support but not with updaters.

Andy

Please feel free to review / rate our software

bargains
Advanced Member

USA
356 Posts

Pre-sales questions only
(More Details...)

Posted - 04/09/2018 :  07:15:48  
Thanks, Andy, I appreciate the info and quick reply.

php v.6.4.0 Virtual Silver

Andy
ECT Moderator

95440 Posts

Posted - 04/09/2018 :  07:17:53  
You can send me an email if you purchase and want me to look at the Google report of items being too close together, it will be just a quick padding change.

Andy

Please feel free to review / rate our software

bargains
Advanced Member

USA
356 Posts

Pre-sales questions only
(More Details...)

Posted - 04/09/2018 :  13:05:20  
Hello again, I just thought of one more question about the version to have clarified.

My current layout is Virtual Silver, v.6.4.0. When I replace that with a Premium Responsive Design template, is the responsive design a current version and going forward I'll need to purchase updaters? Or, will the version number remain what I currently have and I should purchase the current updater along with the responsive design replacement? I'm assuming the responsive design is current but want to be sure.

Thanks again!




php v.6.4.0 Virtual Silver

Sinbad
ECT Moderator

USA
65937 Posts

Posted - 04/09/2018 :  13:16:09  
Hi bargains, the replacement software will be on the current version so I would recommend that you purchase both and update your current site first.

Winners never quit, quitters never win
CSS and Responsive Designs
User Manual for Ecommerce Templates

bargains
Advanced Member

USA
356 Posts

Pre-sales questions only
(More Details...)

Posted - 04/09/2018 :  13:56:04  
Thank you for clarifying, Sinbad. Assuming things always gets me in trouble

php v.6.4.0 Virtual Silver
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