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 Checkout Button not working
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Judytu
Ecommerce Template Guru

USA
2483 Posts

Pre-sales questions only
(More Details...)

Posted - 04/25/2018 :  06:03:39  
I hope Andy has an easy answer for this one! The checkout button is not working on the first checkout page and won’t allow the sale to move on. Yikes!

~ Judy

Andy
ECT Moderator

95440 Posts

Posted - 04/25/2018 :  06:11:24  
Hi Judy

Can you check the Store URL, HTTPS URL and any redirects you have to make sure they are all using the same format with https / with / without the "www".

Andy

Please feel free to review / rate our software

Judytu
Ecommerce Template Guru

USA
2483 Posts

Pre-sales questions only
(More Details...)

Posted - 04/25/2018 :  06:14:43  
I don’t see any http on the url. How can I correct that, Andy? Thanks.

~ Judy

Andy
ECT Moderator

95440 Posts

Posted - 04/25/2018 :  06:22:53  
What do you have for the Store URL and HTTPS URL in the main admin settings page?

Andy

Please feel free to review / rate our software

Judytu
Ecommerce Template Guru

USA
2483 Posts

Pre-sales questions only
(More Details...)

Posted - 04/25/2018 :  06:26:53  
Looks like that sorted it. Thanks again. You da man!!

~ Judy

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