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Andrey9
New Member

Israel
98 Posts

Posted - 05/10/2018 :  14:08:47  
Hi! When customer submit Reviews and Ratings, the next message " Thank you for comments " appear for 3 second and customers have not enough time to read this message!
How can I increase time of appearance of this message for 15 seconds?


Kislev Andrey

Andy
ECT Moderator

95440 Posts

Posted - 05/11/2018 :  00:01:17  
Hi

There isn't a feature to increase the time length there I'm afraid.

Andy

Please feel free to review / rate our software

Andrey9
New Member

Israel
98 Posts

Posted - 05/11/2018 :  01:38:28  
Another problem in Reviews and Ratings: if customer not login and submit Reviews in the next windows appear error without any explanation. I think should appear login or register window. How i can fix this problem.

Kislev Andrey

Edited by - Andrey9 on 05/11/2018 01:40:07

Andy
ECT Moderator

95440 Posts

Posted - 05/11/2018 :  02:33:00  
Do you mean you are using this in includes.php

$onlyclientratings=TRUE;

https://www.ecommercetemplates.com/phphelp/ecommplus/parameters.asp#loggedreviews

...so only logged in customer can submit a review?

Andy

Please feel free to review / rate our software

Andrey9
New Member

Israel
98 Posts

Posted - 05/11/2018 :  02:57:03  
Yes!
I configure $onlyclientratings=FALSE;
I mean, if registered customer submit Reviews and Ratings, but forget to login before, he will get error instead of login window.
How to fix this situation?

Kislev Andrey

Edited by - Andrey9 on 05/11/2018 03:05:48

Andy
ECT Moderator

95440 Posts

Posted - 05/11/2018 :  03:01:49  
That's what I thought you meant but if a customer isn't logged in there is no link to submit a review. The link only appears in this case when they have signed into their account.

Andy

Please feel free to review / rate our software

Andrey9
New Member

Israel
98 Posts

Posted - 05/11/2018 :  03:13:09  
Sorry, it was configured $onlyclientratings=FALSE;

Kislev Andrey

Andy
ECT Moderator

95440 Posts

Posted - 05/11/2018 :  03:17:03  
Is that all working ok now?

Andy

Please feel free to review / rate our software

midvalleydrifter001
Ecommerce Template Expert

USA
936 Posts

Posted - 05/11/2018 :  08:39:45  
Hi Kislev,

Open up the following file and change the 3000 to 15000. That will give you 15 seconds. I personally use 10000 for 10 seconds. Please note that this will get overwritten with updaters so you'll have to change it each time.

vsadmin/inc/incproddetail.php

Around Line 1127 or 1131

print '<script type="text/javascript">setTimeout(function(){document.location=\'' . jsescape(detailpageurl($thecatid!='' ? 'cat='.$thecatid : '')) . "'},3000)</script>";


Edited by - midvalleydrifter001 on 05/11/2018 08:46:34

Vince
Administrator

42874 Posts

Posted - 05/12/2018 :  00:44:52  
Maybe that time limit is a bit short then. I'll change it to 10 seconds now in the core code, but Kislev, as you probably don't want to wait for the updater to be released I would do as midvalleydrifter001 suggests.

Vince

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