Invalid Response From UPS Server

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pauld Ecommerce Template Expert USA 500 Posts	Posted - 05/14/2018 : 15:21:13 Hi, tonight our website shows "Invalid Response From UPS Server" and no UPS rates in the shipping estimator; the USPS integration still works normally. Can anyone suggest our steps to troubleshoot this right away? Unfortunately I'm working away from the office for the next 48 hours and can't upload any includes.php debug parameters until I return. Any suggestions to troubleshoot without FTP access will be greatly appreciated. Thanks for this. -Paul D Edited by - pauld on 05/14/2018 16:38:49
Andy ECT Moderator 95440 Posts	Posted - 05/15/2018 : 00:05:12 Hi Paul Was this working previously? Reason I ask is if just in case it is a glitch on the UPS server. Andy Please feel free to review / rate our software
pauld Ecommerce Template Expert USA 500 Posts	Posted - 05/15/2018 : 03:19:08 Andy, it looks like the issue, which impacted multiple ECT customers at our webhost, was caused by Linux environment update libcurl.x86_64 0:7.29.0-46.el7 and seems to be resolved now. -Paul D. Edited by - pauld on 05/15/2018 03:35:38
Andy ECT Moderator 95440 Posts	Posted - 05/15/2018 : 03:28:46 Thanks for letting us know Paul - glad they were able to sort it out so quickly for you. Andy Please feel free to review / rate our software
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