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 New order received email not being received
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cciknives
Advanced Member

Canada
235 Posts

Pre-sales questions only
(More Details...)

Posted - 06/19/2018 :  10:47:53  
Hi Andy,

Yes doing our test purchase, we do get the Thanks page from Moneris. Website shown is https. Following that (the customer) and we internally get the Moneris email showing payment approved.

Nothing comes to our email as to "New Order" or "Order at your store". Since we get the Moneris email, this is the only way we are notified that there is a new order placed.

Regards, Peter

CCI - Tools for the Discriminating Chef

Andy
ECT Moderator

95440 Posts

Posted - 06/19/2018 :  11:40:16  
I'll see if I can get a Moneris test account to try it out here.

Andy

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