Dashboard is "Undefined"

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brianjay New Member USA 57 Posts Pre-sales questions only (More Details...)	Posted - 07/26/2018 : 10:24:45 I logged onto the dashboard today and all of the top categories say "UNDEFINED". This is a new one to me. any suggestions? Brian Elefant
Andy ECT Moderator 95440 Posts	Posted - 07/26/2018 : 10:31:12 Hi Brian Can't remember seeing that before. Are you able click on the Modify button to see and correct the category name? Andy Please feel free to review / rate our software
brianjay New Member USA 57 Posts Pre-sales questions only (More Details...)	Posted - 07/26/2018 : 10:34:54 EMERGENCY - This just came to my attention. along with that issue; my "add to cart" button isn't working. Brian Elefant
Andy ECT Moderator 95440 Posts	Posted - 07/26/2018 : 10:38:21 If you have just updated it could be you are missing the call to the ectcart.js file https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=110209 I would add that to all your pages and run the updater again. Andy Please feel free to review / rate our software
brianjay New Member USA 57 Posts Pre-sales questions only (More Details...)	Posted - 07/26/2018 : 10:51:25 The cart button issue is fixed. THANK YOU but the "UNDEFINED" issue is not. How can I send you a jpg to show you the issue? Brian Elefant
brianjay New Member USA 57 Posts Pre-sales questions only (More Details...)	Posted - 07/26/2018 : 11:06:23 I also realize that the word "UNDEFINED" is replacing the standard "0" that's there. Brian Elefant
Andy ECT Moderator 95440 Posts	Posted - 07/26/2018 : 11:21:57 Did you run updatestore again and upload all the admin files? Remember that if you're using two vsadmin folders to upload files to both. Andy Please feel free to review / rate our software
brianjay New Member USA 57 Posts Pre-sales questions only (More Details...)	Posted - 07/26/2018 : 11:47:07 I redid the update as requested with the same results. Can I send you a jpg or do you understand what's happening. Brian Elefant
Andy ECT Moderator 95440 Posts	Posted - 07/26/2018 : 12:03:33 I think I know what you mean now but send me on the image or better still an email with the control panel details. Andy Please feel free to review / rate our software
brianjay New Member USA 57 Posts Pre-sales questions only (More Details...)	Posted - 07/27/2018 : 05:50:10 This is SO WEIRD. My computer at home (Windows 10 w/Chrome) shows the dashboard working fine while my computer at the office (Windows 8.1 w/Chrome) shows "UNDEFINED"). Obviously not an issue for you but who? Brian Elefant
Andy ECT Moderator 95440 Posts	Posted - 07/27/2018 : 05:53:33 Can you force a refresh on the page Ctrl+Refresh? Andy Please feel free to review / rate our software
brianjay New Member USA 57 Posts Pre-sales questions only (More Details...)	Posted - 07/27/2018 : 06:20:24 This is why you get paid the BIG bucks. THANK YOU Brian Elefant
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