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 Cant login into the permission setting for other u
Author « Topic »  

Ratfink11
Advanced Member

USA
193 Posts

Pre-sales questions only
(More Details...)

Posted - 08/05/2018 :  14:02:34  
I cant seem o login to set the permissions for the other users
There is only one other user who is editing inventory and they only have permissions to edit the inventory only.

Now i cant even get to that page,, as I log into the change and edit perm section and all i get is a change password option.

any thoughts?

Vince
Administrator

42874 Posts

Posted - 08/05/2018 :  15:41:47  
Hi Ratfink11
does this help?
https://www.ecommercetemplates.com/help/troubleshooting.asp#asp8

Vince

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Ratfink11
Advanced Member

USA
193 Posts

Pre-sales questions only
(More Details...)

Posted - 08/10/2018 :  13:47:01  
Hey Vince,
Thanks that fixed the issue.
Its weird, how this happens.
Here is what I did that seemed to cause it both times.

1. Reset an existing users password.
2. They only have Produce Admin and Product Options permissions.
3. They then can login, do work.
4. They either logoff, or quit the browser without logging out.
5. They call me to inform me they cant log in, OR, they can log in.
6. Me, the admin.... I can no longer login into the vsadmin page.

Any thoughts or ideas?
Thanks
J

Edited by - Ratfink11 on 08/10/2018 13:48:39
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