Posted - 08/08/2018 : 17:26:35
I have some clients that have different options for shipping based on weight. (Stated the obvious) But in one instance, when the weight exceeds 150 lbs, because of the shipping settings, the cart (FedEx) displays "There are no methods available for your shipping destination." In excess of 150 lbs, flat rate shipping is available, but the default message does not specify the reason for "There are no methods..." so the buyer would not know if it is a weight based issue or simply no method available.
I may not be explaining this clearly, but in this case, the site owner was previously using different cart software which allowed you to simply tick a box to display the total weight. While I know there probably is not a call/need for it on stores that ship small items, I believe there is a need for it when you are talking B2B sales, or any sales, with potentially very heavy orders.
Marshall CENLYT Productions - ms designs Affordable Web Design Custom Ecommerce Designs Responsive Websites Cenlyt.com

|