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skshannon
Advanced Member

USA
198 Posts

Pre-sales questions only
(More Details...)

Posted - 08/07/2018 :  07:57:39  
It was working fine, but it isn't anymore. Now, when I want to change the quantity of an item in the cart, the orange update button appears off of the screen with only a small portion showing ... nothing but a bit of orange, no words, and it does it on all the platforms! Why is it doing this and how can I fix it please?

Also, there's no border around the quantity box on the cart so it isn't real obvious that one can change the quantity there. I didn't do anything to the css (as far as I know) and, although it used to show, it no longer does. Can you help me fix this too?

Thanks

Paradise
Ecommerce Template Guru

USA
1602 Posts

Pre-sales questions only
(More Details...)

Posted - 08/07/2018 :  08:42:52  
What's the URL of the site?

Mark
Responsive Design Deals Ecomm Plus - ASP 6.8
www.paradiseclothingco.com

skshannon
Advanced Member

USA
198 Posts

Pre-sales questions only
(More Details...)

Posted - 08/07/2018 :  08:58:34  
ouiknit(dot)com
It's still in the construction stage but many of the products have been listed.
Add a postcard to the cart because you can have up to 50 of them. All the other items are 1 of a kinds (mostly).
thx

Paradise
Ecommerce Template Guru

USA
1602 Posts

Pre-sales questions only
(More Details...)

Posted - 08/07/2018 :  09:28:39  
It's definitely CSS related, but you have so many different CSS style sheets linked on the cart page as well as inline CSS on that page it's hard to know where to start. The borders are set to Transparent in one style sheet and then inline on the cart page is the border color. I would look at all the CSS being styled on that page and try and simplify it.

Did you recently update the store? You may overwritten the ectcart.css which is the case whenever you update the site, any modifications to that style sheet need to made in a different style sheet so they won't get overwritten in the future.

Mark
Responsive Design Deals Ecomm Plus - ASP 6.8
www.paradiseclothingco.com

skshannon
Advanced Member

USA
198 Posts

Pre-sales questions only
(More Details...)

Posted - 08/07/2018 :  10:04:37  
Yes Mark. The store was recently updated, but I had the folks at ecommerce do it.

I may have made a fatal error of adding a bit of text to the cart.php page, then uploading it to the server. It was from the version previous to the update, so perhaps I messed it up when I did that. I forgot to take down all the new files after the update ... dang it.

Help please. Needless to say, I no longer have the updated page either on my hard drive or on the server. Could someone there please, please, please fix it for me? That might fix these 2 existing problems that I very possibly created for myself. If I have to, I will pay for another "update" in order to fix this. If I need to do that, please advise.
thx

Edited by - skshannon on 08/07/2018 10:51:38

Vince
Administrator

42853 Posts

Posted - 08/07/2018 :  12:21:30  
Hi there
if it is the cart.php page that has been messed up, why not make a copy of the products.php page and call it cart.php. Then in the cart.php page source, search for incproducts.php and change that to inccart.php. Then upload the new cart.php page. If you have trouble doing this, send the FTP login details to my email. (vince AT ecommercetemplates DOT com)

Vince

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skshannon
Advanced Member

USA
198 Posts

Pre-sales questions only
(More Details...)

Posted - 08/07/2018 :  12:46:23  
Thanks Vince. I tried it ... too good to be true ... and it didn't make any change. In fact, the new cart.php page is exactly the same as the one I thought was messed up. So I guess that isn't the problem. You can see it at ouiknit(dot)com after adding something to the cart. Then attempt to change the quantity and you'll see what my problem is regarding the Update button. Paradise says it's a css issue, and I can believe that, but haven't got any idea what to change. It's as though the width of the page is styled to be wider than the available space.

There's also a problem with the border around the quantity number. It isn't there! And I think it would be better if it was there so folks would "know" they can change it.

Can you tell me where in the style3.css I make those changes and what I need to change them to?
I'd surely appreciate it.

Paradise
Ecommerce Template Guru

USA
1602 Posts

Pre-sales questions only
(More Details...)

Posted - 08/07/2018 :  13:08:13  
Have you recently changed themes? nirvanas-css is the style sheet hiding the borders.

Mark
Responsive Design Deals Ecomm Plus - ASP 6.8
www.paradiseclothingco.com

skshannon
Advanced Member

USA
198 Posts

Pre-sales questions only
(More Details...)

Posted - 08/07/2018 :  14:39:47  
No theme change. This is what the site was originally set up with. Perhaps I had these issues way back then and just didn't notice it. I can't remember.

I've gone over the nirvana stylesheet more than once, changing everywhere it called for a transparent border to black, and nothing changed. Then I changed everything that called for border=0 and still nothing changed. I'm at a total loss here and am very disheartened. The border around the quantity isn't such a huge thing, but the stretching out of the cart so the Update Totals button doesn't show is definitely not a good thing. I might just put a line of text at the top of the page telling my customers how to proceed if they want to change the quantity. It's not very "professional" but it's better than beating myself up for hours on end trying to make it work. My frustration is that it worked a few days ago. I know it did because I saw it! Now it doesn't and I can't determine why.

I am SOOOOOO ready to retire from this line of work!

Paradise
Ecommerce Template Guru

USA
1602 Posts

Pre-sales questions only
(More Details...)

Posted - 08/07/2018 :  14:54:33  
Add this to your style3.css

border: 1px solid #999 !important;

I was reading the theme css file and it says :

IMPORTANT!

Any changes made to this or any other of the theme's files will be lost at the next update.

To safely make customizations to the theme, for CSS-only consider using the theme's dedicated
"Custom CSS" field found under the Miscellaneous section of the theme settings page;
for advanced CSS and other customizations, consider using a child theme.

Just in case you had been making edits in that style sheet.

Mark
Responsive Design Deals Ecomm Plus - ASP 6.8
www.paradiseclothingco.com

Edited by - Paradise on 08/07/2018 14:57:42

skshannon
Advanced Member

USA
198 Posts

Pre-sales questions only
(More Details...)

Posted - 08/07/2018 :  15:44:03  
Thanks again Mark, but that didn't work either. I'm blowing off trying to get the border around the quantity. It's not so horribly important. The Update (Totals) button, however, is a different story.

I've concluded that it's a matter of the little orange box not calling the text that's supposed to fill it. So I looked up "Update Totals" in the language files, then did a site wide search for the code that's used for that ... and I came up with nothing. It's not being called anywhere on the site! If it was, I could have found where the button is being called and worked with the code to fix it, but since it isn't, I'm still at a loss. It "should" be on the ectcart.css page, but I can't find it. I'll keep working on it because it's pretty important, and any input you could give would be greatly appreciated.

I looked at your site and see everything in good working order. It appears as though you re-styled that button, so you might know where I can find that code? If not, that's totally ok. You've been very helpful already and you're my hero of the day!

skshannon
Advanced Member

USA
198 Posts

Pre-sales questions only
(More Details...)

Posted - 08/07/2018 :  16:13:19  
Well my friend ... I figured it out!
It was very convoluted, but I found where the text was being called in the incfuntions.php page, except that what was being called wasn't on the language file! So I put it there, and IT WORKED!! Yay! Now I can get back to the tedium of listing the last 300-400 products (out of 2500!) so I can finish it up. Borders on the quantity box be damned ... who needs 'em?!

Do you live in Hawaii?
Thanks a motherload for your persistance!!

Paradise
Ecommerce Template Guru

USA
1602 Posts

Pre-sales questions only
(More Details...)

Posted - 08/07/2018 :  16:26:10  
Not Yet, nut that's the goal .... California for now.

I searched the style3 sheets and that css line is not in there, maybe it's not uploaded?

Good find on the missing language.

Mark
Responsive Design Deals Ecomm Plus - ASP 6.8
www.paradiseclothingco.com

skshannon
Advanced Member

USA
198 Posts

Pre-sales questions only
(More Details...)

Posted - 08/07/2018 :  16:34:55  
None of it was on a style sheet! Or maybe the borders for the quantity box is, but I couldn't find it and I've given up looking for it.

North or south Calif? I'm in Mount Shasta.
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