Froala inserting random characters and other stuff

Author	« Topic »
pdraper Advanced Member New Zealand 160 Posts Pre-sales questions only (More Details...)	Posted - 08/20/2018 : 08:31:45 Froala froala froala. So this has been the bain of my life as it take 2-3 attempts to enter anything. If I am in source view it seems to enter random characters of its own free will. Lets not get started on the strange cursor icon. Obviously this presents issues when entering any data. Us anyone else having this issue and please for the love of god. What is the resolution :-) Paul
Andy ECT Moderator 95440 Posts	Posted - 08/20/2018 : 08:41:22 Hi Paul Can you give us an example of what you are adding and then what you see so I can try it out here? Andy Please feel free to review / rate our software
pdraper Advanced Member New Zealand 160 Posts Pre-sales questions only (More Details...)	Posted - 08/20/2018 : 09:04:09 Sent you an email andy Paul
dbdave ECT Moderator USA 10468 Posts	Posted - 08/20/2018 : 09:06:54 Like Andy says, an example will help, but I wanted to ask if the data (product description) was originally imported from your suppliers csv file. It could be a character set difference and some characters are being misinterpreted.
Andy ECT Moderator 95440 Posts	Posted - 08/20/2018 : 09:13:57 I think that is probably the case, David. If I enter what you have <p>Test System with a forward slash /</p> I get exactly that with no extra stuff (I can see the Á in yours). I think it's corrupt from the csv file - it happens from Word too where it's best to paste from Word to a text editor and then into the description field to remove any extra formatting. Andy Please feel free to review / rate our software
pdraper Advanced Member New Zealand 160 Posts Pre-sales questions only (More Details...)	Posted - 08/20/2018 : 13:04:35 And did you go to nztdev? ok dont answer this as I just read your previous and I saw the products so know you was here That is not imported from csv and is 2 products manually entered so thats not going to be the issue Paul
pdraper Advanced Member New Zealand 160 Posts Pre-sales questions only (More Details...)	Posted - 08/20/2018 : 13:05:37 Dave sorry. It was just easier to send someone to look as it was difficult to explain Have dropped you an email as well in relation to it just for future ref :-) Paul Edited by - pdraper on 08/20/2018 13:07:44
pdraper Advanced Member New Zealand 160 Posts Pre-sales questions only (More Details...)	Posted - 08/20/2018 : 13:26:30 I can see the Á in yours Yes this is part of the issue. And its in source view so is there a way to get rid of this? Paul
dbdave ECT Moderator USA 10468 Posts	Posted - 08/20/2018 : 13:45:22 I had a look around for a few moments. On the front of your website you have <meta charset="utf-8"> in the admin you have <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/> This will surely lead to problems. Can you change the admin to utf-8 ? That may very well fix the froala issue. adminencoding="utf-8" in your includes.
pdraper Advanced Member New Zealand 160 Posts Pre-sales questions only (More Details...)	Posted - 08/20/2018 : 13:51:39 One more to Dave. Thank you sir. That has made that pesky issue go away :-) Paul
mdolson981 Advanced Member 134 Posts Pre-sales questions only (More Details...)	Posted - 08/24/2018 : 21:19:43 Hi, I am getting the same Á Cursor icon in the code view of the Froala editor. The front of my site is <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/> I added the adminencoding="utf-8" to the includes which took care of the problem of strange characters instead of the >>> in the categories dropdown, but did not remove cursor problem. Do I need to change all the pages on the front of my site to UTF-8? Should I be doing this anyway? or is there another solution? Thanks Edited by - mdolson981 on 08/25/2018 08:45:31
Andy ECT Moderator 95440 Posts	Posted - 08/24/2018 : 23:16:48 Hi If you use adminencoding="utf-8" for the backend then yes you would need to change the front end files to use utf-8 too <meta http-equiv="Content-Type" content="text/html;charset=utf-8"> Andy Please feel free to review / rate our software
cciknives Advanced Member Canada 235 Posts Pre-sales questions only (More Details...)	Posted - 10/23/2018 : 16:01:42 Hi Andy or Dave, I am having the same issues with random characters on our sites using Froala. I checked charset=utf-8 and it exists so I am not sure whats up. I don't like the auto paragraph happening on every line and also have A showing up when I view via source code. What do I have to do or where do I go to change default settings to be regular html coding entry? Thanks for your help. Peter CCI - Tools for the Discriminating Chef
pdraper Advanced Member New Zealand 160 Posts Pre-sales questions only (More Details...)	Posted - 10/23/2018 : 21:40:20 In your includes add adminencoding="utf-8" Then in yourfront end pages ensure you have the below line at the top of each page <meta http-equiv="Content-Type" content="text/html;charset=utf-8"> Paul
cciknives Advanced Member Canada 235 Posts Pre-sales questions only (More Details...)	Posted - 10/24/2018 : 16:19:53 Hi Paul, I made the changes (.ca site) but now it is a real mess when I select the box to edit or try to expand the full screen. ?? Regards, Peter CCI - Tools for the Discriminating Chef
Andy ECT Moderator 95440 Posts	Posted - 10/24/2018 : 23:52:49 Hi Peter Can you explain a bit more about the "mess" or send me on the control panel details so I can see what's going on? Andy Please feel free to review / rate our software
cciknives Advanced Member Canada 235 Posts Pre-sales questions only (More Details...)	Posted - 10/27/2018 : 12:58:18 Hi Andy, I just sent you a direct email. Regards, Peter CCI - Tools for the Discriminating Chef
	« Topic »