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SMTP Error: Could not authenticate.
Author
«
Topic
»
trendyhounds
Advanced Member
251 Posts
Posted - 08/24/2018 : 11:30:39
I did the latest update last night & now I'm not receiving my email notifications of orders. When I did a "resend email" I get this error: SMTP Error: Could not authenticate.
What does that mean?
Andy
ECT Moderator
95440 Posts
Posted - 08/24/2018 : 12:06:27
Hi
Can you check the main admin settings page and see what email settings you have there now?
Andy
Please feel free to review / rate our software
trendyhounds
Advanced Member
251 Posts
Posted - 08/24/2018 : 12:12:50
There wasn't anything in the password box so I entered that. The box next to it was automatically "Set:Yes" so I left that.
Andy
ECT Moderator
95440 Posts
Posted - 08/24/2018 : 12:55:56
Do you have phpmailer selected and were you using that before via includes.php?
Andy
Please feel free to review / rate our software
trendyhounds
Advanced Member
251 Posts
Posted - 08/24/2018 : 12:59:04
My phpmailer files were out of date. It's fixed now. Thanks.
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