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luc627
New Member

63 Posts

Pre-sales questions only
(More Details...)

Posted - 09/08/2018 :  06:04:13  
I made two minor changes in my includes.asp file, using your suggested parameters. After doing so, I got the following error when trying to open the web site: "500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed." I double-checked to try to remove any conflicting or duplicate parameters and still receive the error. Is there any reason that you can think of where a minor change in the includes.asp parameters can cause the problem?

Thanks

Andy
ECT Moderator

95440 Posts

Posted - 09/08/2018 :  06:38:51  
Hi

Can you ask your host to turn off friendly error messaging and then you should be able to see the real error that is being masked?

Andy

Please feel free to review / rate our software

luc627
New Member

63 Posts

Pre-sales questions only
(More Details...)

Posted - 09/14/2018 :  09:40:48  
The problem was a failure to close an end quote in the includes.asp file. Somehow, I must have inadvertently deleted it and missed the error when I proof-read the file.

Andy
ECT Moderator

95440 Posts

Posted - 09/14/2018 :  09:54:37  
Thanks for letting us know - you won't be the first (or last) to do that.

Andy

Please feel free to review / rate our software
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