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 Address fields different between customer and admi
Author « Topic »  

pdraper
Advanced Member

New Zealand
160 Posts

Pre-sales questions only
(More Details...)

Posted - 09/25/2018 :  12:49:04  
So my edit or add address page is different between customer and admin.

The Region or state as it is in admin is not pulling the correct details. But customer side is working fine. The code seems to be identical so Im struggling to see what the issue is.

If someone has 5 to take a look would greatly appreciate it

Paul

Andy
ECT Moderator

95440 Posts

Posted - 09/25/2018 :  13:05:57  
Hi Paul

Sorry I'm not 100% what two pages you are referring to there, which screens are they?

Andy

Please feel free to review / rate our software

pdraper
Advanced Member

New Zealand
160 Posts

Pre-sales questions only
(More Details...)

Posted - 09/25/2018 :  13:43:24  
Hey Andy,

When I go into customer account and add address the fields are correct. Shows region and country correctly
When I go into admin, client login, add address the state etc is incorrect. Shows State (US) Outside NZ

Hopefully this makes more sense :-)

Paul

Andy
ECT Moderator

95440 Posts

Posted - 09/26/2018 :  00:11:08  
I get exactly the same fields on clientlogin.asp and adminclientlog.asp.

I assume you have New Zealand set as the country in the main admin settings - what about the position in the admin countries page?

Andy

Please feel free to review / rate our software

pdraper
Advanced Member

New Zealand
160 Posts

Pre-sales questions only
(More Details...)

Posted - 09/26/2018 :  14:04:21  
Yes NZ in main admin settings

what about the position in the admin countries page? On top ++

Paul

pdraper
Advanced Member

New Zealand
160 Posts

Pre-sales questions only
(More Details...)

Posted - 09/26/2018 :  14:10:48  
Just sent you an email with a couple of pics Andy

Paul

Andy
ECT Moderator

95440 Posts

Posted - 09/27/2018 :  00:22:39  
I'm not sure why those are showing like that on your site as it's not quite right. Have you made any custom edits or uploads around the client login feature? Is updating the site possible to see if that sorts it out?

Andy

Please feel free to review / rate our software
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