Updating Website from latest Updater

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dano2 Ecommerce Template Expert USA 514 Posts Pre-sales questions only (More Details...)	Posted - 10/03/2018 : 17:51:24 Hi, I just downloaded the latest Updater 7.0, followed the video instructions. However the very last step says to open your website and click the update to the newest Version etc. I am stuck on that piece. After U updated the folders via FTP I then went to my URL but it did not prompt me to update... Am I doing something incorrect?
insight ECT Moderator USA 4479 Posts	Posted - 10/03/2018 : 17:56:22 Go to whateveryoursitenameis.com/updatestore.php and then read the stuff, check the box and press the button Done. If that page is a 404 then you must have missed some files in your upload process or something. Peter ServeLink Professional ecommerce web hosting for ASP & PHP https://servelink.com Take a look at our image upload/resize tool for the ASP cart https://servelink.com/clients/cart.php?gid=7
dano2 Ecommerce Template Expert USA 514 Posts Pre-sales questions only (More Details...)	Posted - 10/03/2018 : 18:06:07 actually it just goes to a blank white page? could that also mean I missed updating something?
insight ECT Moderator USA 4479 Posts	Posted - 10/03/2018 : 18:09:11 That's probably a PHP error then, if you have a blank white page. Do you have access to your log files though a control panel of some sort? If so the error_log will say what's going wrong. If not you could try uploading all the files again, just in case; it won't hurt. Peter ServeLink Professional ecommerce web hosting for ASP & PHP https://servelink.com Take a look at our image upload/resize tool for the ASP cart https://servelink.com/clients/cart.php?gid=7
dano2 Ecommerce Template Expert USA 514 Posts Pre-sales questions only (More Details...)	Posted - 10/03/2018 : 18:12:31 Im just using filezilla to upload the files...
dano2 Ecommerce Template Expert USA 514 Posts Pre-sales questions only (More Details...)	Posted - 10/03/2018 : 18:22:28 just retried uploading the following folder/files but still just getting a white page. udatestore.php emailfriend.php vsadmin images
insight ECT Moderator USA 4479 Posts	Posted - 10/03/2018 : 18:23:48 Filezilla is fine, but there's no harm in doing the upload again just in case something got lost on the way. Beyond that you'll need to chase down the actual error message. Peter ServeLink Professional ecommerce web hosting for ASP & PHP https://servelink.com Take a look at our image upload/resize tool for the ASP cart https://servelink.com/clients/cart.php?gid=7
dano2 Ecommerce Template Expert USA 514 Posts Pre-sales questions only (More Details...)	Posted - 10/03/2018 : 18:51:01 ok well thanks for trying to help. I just uploaded the files again but still not working.
Andy ECT Moderator 95440 Posts	Posted - 10/03/2018 : 23:53:10 Could it be you deleted db_conn_open.php or includes.php or the whole original vsadmin folder before updating? You should just need to overwrite the files on the server with the ones from the updater and not delete anything. Andy Please feel free to review / rate our software
dano2 Ecommerce Template Expert USA 514 Posts Pre-sales questions only (More Details...)	Posted - 10/04/2018 : 08:36:20 Hi Andy: I only copied and did an overwrite of the files without deleting anything....is there anything else I can do? Thanks Andy.....
Andy ECT Moderator 95440 Posts	Posted - 10/04/2018 : 08:41:03 Would you like to send me an email with your FTP details and I'll take a look for you? Andy Please feel free to review / rate our software
dano2 Ecommerce Template Expert USA 514 Posts Pre-sales questions only (More Details...)	Posted - 10/04/2018 : 08:52:13 Andy Thanks I will send an email details....
dano2 Ecommerce Template Expert USA 514 Posts Pre-sales questions only (More Details...)	Posted - 10/04/2018 : 16:13:38 Thanks Andy and Peter for your help. Andy I was able to get the update to work. QUestion: as long as my control panel now says Ecommerce Plus PHP v7.0.0 in the upper left corner I should be good to go? thanks again.
insight ECT Moderator USA 4479 Posts	Posted - 10/04/2018 : 18:46:00 Yes, you can call it good at this point, provided everything works Peter ServeLink Professional ecommerce web hosting for ASP & PHP https://servelink.com Take a look at our image upload/resize tool for the ASP cart https://servelink.com/clients/cart.php?gid=7
Andy ECT Moderator 95440 Posts	Posted - 10/05/2018 : 01:15:00 I don't think you have completely updated actually. Your pages are missing this line <script type="text/javascript" src="js/ectcart.js"></script> and the ectcart.css file is from last year. I think you may have run updatestore.php in your browser but haven't uploaded the updater admin files or ectcart.css Andy Please feel free to review / rate our software
Andy ECT Moderator 95440 Posts	Posted - 10/05/2018 : 02:59:38 I still had your details from yesterday so have fixed that for you and the update is complete - you don't need to do anything else. Andy Please feel free to review / rate our software
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