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C4009
Ecommerce Template Expert

USA
612 Posts

Pre-sales questions only
(More Details...)

Posted - 10/04/2018 :  12:19:00  
Cannot figure out what’s going on with links. You click on https://www.mysite.com/products/Mirage-FX-For-Her-Headgear and you get a full listing of products. Any advise? Thank
You.

Charles Goldberg
SleepRestfully.com.

Paradise
Ecommerce Template Guru

USA
1602 Posts

Pre-sales questions only
(More Details...)

Posted - 10/04/2018 :  12:46:03  
If you take /Products it works fine

[url]https://www.sleeprestfully.com/Mirage-FX-For-Her-Headgear[/url]

Mark
Responsive Design Deals Ecomm Plus - ASP 6.8
www.paradiseclothingco.com

C4009
Ecommerce Template Expert

USA
612 Posts

Pre-sales questions only
(More Details...)

Posted - 10/04/2018 :  12:56:58  
You are correct however you cannot control the”/product” on products without static URL pages and that creates multiple pages that google pentalizes you for. It started Friday and traffic dropped 50% almost immediately.

Andy
ECT Moderator

95440 Posts

Posted - 10/04/2018 :  12:59:40  
Can you let us know what you have in web.config and includes.asp for the extensionless URLs?

Andy

Please feel free to review / rate our software

C4009
Ecommerce Template Expert

USA
612 Posts

Pre-sales questions only
(More Details...)

Posted - 10/04/2018 :  14:45:39  
I will email you the web.config as it is a large file because we had to create canonicals.

Andy
ECT Moderator

95440 Posts

Posted - 10/05/2018 :  00:08:00  
Yep, that is a very large file so I looked closer at your site. This is a category page that contains products

https://www.sleeprestfully.com/products/Mirage-FX-&-Mirage-FX-for-Her-Nasal-Mask

and from there I click on the product you mention

https://www.sleeprestfully.com/Mirage-FX-For-Her-Headgear

and the link and page are fine so the internal navigation appears to be working as it should.

Could it be that you have set up a manual link somewhere with the incorrect URL?

Andy

Please feel free to review / rate our software

C4009
Ecommerce Template Expert

USA
612 Posts

Pre-sales questions only
(More Details...)

Posted - 10/05/2018 :  06:15:10  
Sure it could be. How could I fine it?

Andy
ECT Moderator

95440 Posts

Posted - 10/05/2018 :  06:18:01  
I had a look on your site and couldn't find it. If you use Dreamweaver for example you could use Edit > Find & Replace.


Andy

Please feel free to review / rate our software

C4009
Ecommerce Template Expert

USA
612 Posts

Pre-sales questions only
(More Details...)

Posted - 10/05/2018 :  07:41:24  
Andy,

I think I have figured out the problem. On any product where we have a Static URL page and that is denoted in the product admin Google is indexing that Static URL but they are also indexing a page call www.sleeprestfully.com/products/xxxxxxx and this page does not exist it just creates a listing of all products.

For example on the product CPAP Mask > ResMed > AirFit P10 Nasal Pillow CPAP Mask when you click the product you are taken to https://www.sleeprestfully.com/AirFit-P10-Nasal-Pillow-Mask/ which is correct. However Google is also indexing for this product https://www.mysite.com/products/AirFit-P10-Nasal-Pillow-Mask/ which does not exist. This is duplicating everything and messing up our indexing with google. So we have to somehow stop this xxx/products/xxx page from being created.

I hope you understand what I am saying. Thank you.

Andy
ECT Moderator

95440 Posts

Posted - 10/05/2018 :  07:44:46  
I don't see how Google could index http://www.sleeprestfully.com/products/xxxxxxx if that page doesn't exist now or hasn't existed in the past. You don't have that incorrect in your site map for example?

Andy

Please feel free to review / rate our software

C4009
Ecommerce Template Expert

USA
612 Posts

Pre-sales questions only
(More Details...)

Posted - 10/05/2018 :  08:17:35  
I think you hit the nail on the head. I found an old Google Site Map still uploaded that we have not used in a long time with the xxx/products/xxx in it. I have hence removed it. That being said it will take some time for the correct sitemap to remove those pages from index. Is there a way for the developer too remove those pages from index?

Andy
ECT Moderator

95440 Posts

Posted - 10/05/2018 :  08:23:01  
Nobody can remove files from Google's index, except Google itself and they may take an age in doing so.

I think the best a developer could do is set up a 301 (permanent) redirect for those pages which were affected so at least anyone finding the links will be sent to the correct page and Google will know to drop the link from their index

Andy

Please feel free to review / rate our software

C4009
Ecommerce Template Expert

USA
612 Posts

Pre-sales questions only
(More Details...)

Posted - 10/05/2018 :  08:44:55  
One last though as to what it may be. On my Product Admin I have always had the following message:

You have the detlinkspacechar parameter set as "-" but have products where the Static URL uses this character and these will not display properly. Consider removing the detlinkspacechar parameter, or replacing it with a space in the Static URL for these products.

This list seems to be the same pages we are having trouble with. How can I remove or change the detlinkspacechar parameter? I am not going to rename the Static URLs for these products and I bet this will solve the issue.

Andy
ECT Moderator

95440 Posts

Posted - 10/05/2018 :  08:49:05  
I don't think you can remove the parameter as it's used in the extensionless URLs as far as I can see. If the dash is being used in static URLs that is why you would get the message so I would check your pages are all linking correctly and the correct URL is displaying - if it is then you can probably ignore the message. An app like this is good for crawling your own site https://www.screamingfrog.co.uk/seo-spider/

Andy

Please feel free to review / rate our software

C4009
Ecommerce Template Expert

USA
612 Posts

Pre-sales questions only
(More Details...)

Posted - 10/05/2018 :  09:32:57  
Andy what do you think of this idea:

Can we move the Static URL from the root to a new folder in the root called "products" so that it will index like xx/products/xxxx ?

Then do a 301 redirect for the pages.

Andy
ECT Moderator

95440 Posts

Posted - 10/05/2018 :  09:35:12  
That wouldn't be possible, you can't have parts of the store in different folders. You really just need to let Google lose those links and if in your stats you see any that are getting more visits than others, set up redirects as I suggested earlier.

Andy

Please feel free to review / rate our software

C4009
Ecommerce Template Expert

USA
612 Posts

Pre-sales questions only
(More Details...)

Posted - 10/05/2018 :  09:56:49  
Thank you. We are just going to do 301 redirects and over time google will clean it up. Thank you for all your time.

C4009
Ecommerce Template Expert

USA
612 Posts

Pre-sales questions only
(More Details...)

Posted - 10/17/2018 :  06:30:43  
Hi,

I tried but pls can u guide on this issue?

Why does this link

http://www.website.com/products/wrong-asp-page/

or

http://www.website.com/products/any-not-valid-page/

It is not showing "Page not found" Error but Shows "ALL" products in the website?

This is killing our Ranking,

Any help pls

Andy
ECT Moderator

95440 Posts

Posted - 10/17/2018 :  06:41:32  
It can't really kill your ranking as there should be no links to those pages as they don't exist - if there are any bad links on your site they would need correcting.

Andy

Please feel free to review / rate our software

C4009
Ecommerce Template Expert

USA
612 Posts

Pre-sales questions only
(More Details...)

Posted - 10/17/2018 :  08:33:53  
May be, you understood wrongly

You know there will be no such page as http://www.website.com/products/thisisnopage.asp

where thisisnopage.asp doesnot exists

So, when we go to this page which doesnot exists, instead of throwing a 404 page not found error, it does displays "ALL" products in the Store. Why does it show the products, instead of a "404 page not found" error

Andy
ECT Moderator

95440 Posts

Posted - 10/17/2018 :  08:35:39  
Can you check your page header return here http://tools.seobook.com/server-header-checker/

Andy

Please feel free to review / rate our software
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