Login Disabled (Repeated login attempts)

Author	« Topic »
Bob88 Ecommerce Template Expert 958 Posts Pre-sales questions only (More Details...)	Posted - 10/08/2018 : 07:11:02 Used wrong password too many times and now I'm locked out to the admin. How can I fix? Tries searching your help but all it says is to use the password.php file which I cannot find. Edited by - Bob88 on 10/08/2018 07:15:53
Andy ECT Moderator 95440 Posts	Posted - 10/08/2018 : 07:17:48 Hi Bob That's available here https://www.ecommercetemplates.com/help/troubleshooting.asp#php6 - make sure you delete it from the server when you are finished. Andy Please feel free to review / rate our software
Bob88 Ecommerce Template Expert 958 Posts Pre-sales questions only (More Details...)	Posted - 10/08/2018 : 07:26:57 Am I supposed to remove RECAPTCHA... whatever that is?
Andy ECT Moderator 95440 Posts	Posted - 10/08/2018 : 07:32:25 If you have recaptcha set for your admin login page you would have to remove it otherwise you can ignore the message and just change the username / password. Recaptcha is a Google widget that stops bots from hitting your forms, it checks the person logging in is actually a person and not a bot. Andy Please feel free to review / rate our software
Bob88 Ecommerce Template Expert 958 Posts Pre-sales questions only (More Details...)	Posted - 10/08/2018 : 07:33:27 OK. Thanks for the help.
kpelham Starting Member USA 11 Posts Pre-sales questions only (More Details...)	Posted - 08/17/2019 : 13:23:09 Hello, I have tried password.php and other suggestions on the forum for Login Disabled: (Repeated login attempts) and it has not worked. How can I get logged in? I see php error code when I go to password.php, but is says it changed my password.. but I still can not log in. Thanks kpelham
Vince Administrator 42874 Posts	Posted - 08/17/2019 : 15:30:03 Hi Kpelham Can you let me know what the PHP error code is? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
kpelham Starting Member USA 11 Posts Pre-sales questions only (More Details...)	Posted - 08/17/2019 : 16:42:47 Nope! I uploaded the file again to get the code and it work?!?! (that was about the 5th time I did it baaahaaahaaahaa) Thanks for the support. You guys are fantastic (as always) kpelham
Vince Administrator 42874 Posts	Posted - 08/18/2019 : 08:46:39 I'm glad you got it sorted in the end Kpelham!! Maybe just gremlins in the works the first time or two. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
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