I have a customer that's having continued issues trying to log into his account to place an order.

He keeps getting an error message that tells him to "Please enter a valid email address".

I've logged into his account using that email address and the password with no issues.

Does anyone have a solution to this problem? I was wondering about the browser but then it's past that as far as I can tell.

I won't be able to check back here soon as I'm at the hospital. Wife just came out of surgery and I'm waiting to be called to her room.

Thanks.

Walt

www.rustystumps.com
Manufacturer of fine scale model railroad kits and detail parts

Hi Walt

Hope all goes well for your wife.

I would suggest he tries another browser. It may be he's using an incorrect saved login or something like that.

Andy

Please feel free to review / rate our software

Thanks Andy that's what I told him but he's frustrated and not with it.

Walt

Walt

www.rustystumps.com
Manufacturer of fine scale model railroad kits and detail parts