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tommieboyz
Advanced Member

128 Posts

Pre-sales questions only
(More Details...)

Posted - 07/25/2019 :  13:22:40  
I just started getting this message on my page:
The currency converter cannot be updated as the account support period is out of date.

What do I need to fix this?

dbdave
ECT Moderator

USA
10468 Posts

Posted - 07/25/2019 :  13:44:43  
Hi, please check this post from the updaters section.
https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=111656

tommieboyz
Advanced Member

128 Posts

Pre-sales questions only
(More Details...)

Posted - 07/26/2019 :  08:25:56  
Do I need to purchase the currency converter? Sorry but I am a bit slow.

Phil
ECT Moderator

United Kingdom
7715 Posts

Posted - 07/26/2019 :  11:12:22  
Hi Tom,
Here's the procedure:

ECT Account
For the currency converter access to rates was provided by the test login and password, "testuser" and "testpw" but this is going to be phased out soon and you will be required to set up and ECT Account which will also be used for the App Store Notifications. Registration is very simple, you can find the account page here...
https://www.ecommercetemplates.com/account.asp
We have provided a corresponding help file here...
https://www.ecommercetemplates.com/help/ect-account-help.asp
Please do set up an ECT Account as soon as possible if you use the currency converter (or wish to use the new Ecommerce Templates App) as the testuser / testpw login will be expiring soon.



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tommieboyz
Advanced Member

128 Posts

Pre-sales questions only
(More Details...)

Posted - 07/26/2019 :  11:23:18  
I think I did that but now get this message on my product pages:
Could not find Virtual Currency Conversion user details. Help is available here... https://www.ecommercetemplates.com/help/currency_converter.asp

tommieboyz
Advanced Member

128 Posts

Pre-sales questions only
(More Details...)

Posted - 07/26/2019 :  11:58:03  
I resolved the problem. Had the wrong password. Thanks to everyone for the help.
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