Missing Description at Authorize.net

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outofnowhere Advanced Member USA 134 Posts Pre-sales questions only (More Details...)	Posted - 08/30/2019 : 11:19:39 Hi. Y'all are always so helpful. I hope you can help with this. We just updated from the Authorize.net SIM method to the Hosted Integration Method. The name of the product which was purchased is no longer showing up in their order records or confirmation email. AuthorizeNet says we need to indicate that piece of data as "x_description" I am providing two images which show the orders at Authorize.net before and after the change. [img]https://ibb.co/GFQ4cV6[/img] [img]https://ibb.co/TBDbfgx[/img] Thank you for your assistance. This is critical for my client. - Mary Beth
Vince Administrator 42874 Posts	Posted - 08/30/2019 : 12:47:34 Hi Mary Beth There were some changes recently to address this so can you get a new copy of the updater and apply that to your site. Even if you have the latest version already as the changes may have been in a dot release. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
outofnowhere Advanced Member USA 134 Posts Pre-sales questions only (More Details...)	Posted - 08/30/2019 : 12:59:02 Thank you! We have had to customize some of the program files on this site so I try to save the updaters for the main version changes. If there are just a few files that have been updated, can you tell me which ones they are and I'll just replace those?
Vince Administrator 42874 Posts	Posted - 08/30/2019 : 14:14:55 Hi Mary Beth The changes for this would be in the inccart.php file but be careful updating that on it's own. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
outofnowhere Advanced Member USA 134 Posts Pre-sales questions only (More Details...)	Posted - 09/11/2019 : 14:18:13 Hi, I applied the updater and the "Description" in Authorize.net is blank. Just to verify, the date for the most recent inccart.php is July 25, 2019, correct? Mary Beth
1818charlie ECT Moderator United Kingdom 1198 Posts	Posted - 09/11/2019 : 18:46:18 Hi Mary Beth The date on the very latest inccart.php file download is 29.08.2019. That is what shows in my latest download from the 08 Sept 2019. To check the exact updater version number and dot release look in the vsadmin/inc/incfuntions.php file on the 6th line down and you should see Build: 7.1.4.001 Steve Manchester, UK. Edited by - 1818charlie on 09/11/2019 18:47:25
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