Blank page after adding Products to Cart

Author	« Topic »
C4009 Ecommerce Template Expert USA 612 Posts Pre-sales questions only (More Details...)	Posted - 10/16/2019 : 09:56:42 Hi, We have a theme that we are working on for the new site and we have an issue when we Add products to the cart. This happens both during "Quickbuy" and "Add to Cart" Buttons. When we add a product to the cart and then click on "Continue Shopping" we get a blank Dark screen and the page itself gets posted inside the "View Cart" DIV. After Adding a Product the page gets loaded into the DIV "ectdp_minicartmainwrapper_ct" and it stays blank. Not able to proceed any further The site link is https://www.naturalcare4u.com/products/CBD-Tinctures Any ideas? Best Regards,
Sinbad ECT Moderator USA 65937 Posts	Posted - 10/16/2019 : 12:31:59 Hi, can you try moving these to links down just above the closing </head> tag after <link href="css/ectstyle2.css" rel="stylesheet" /> <link href="css/ectcart.css" rel="stylesheet"> <script src="js/ectcart.js"></script> Also there does seem to be 2 closing </div> tags that have no corresponding opening tags. they also showed up on the validator https://validator.w3.org/ Winners never quit, quitters never win CSS and Responsive Designs User Manual for Ecommerce Templates
C4009 Ecommerce Template Expert USA 612 Posts Pre-sales questions only (More Details...)	Posted - 10/16/2019 : 20:31:25 Hi, I made the changes as you had mentioned by moving the css links before the </head> Tags and also removing the 2 closing Divs from the footer But still I get same result of a blank screen please see https://www.naturalcare4u.com/Oliver%27s-Harvest-CBD-1000-mg-Natural-Tincture I checked in the w3 validator and the errors dont show up now Best Regards, Edited by - C4009 on 10/16/2019 20:33:47
dbdave ECT Moderator USA 10468 Posts	Posted - 10/16/2019 : 20:55:14 It's an odd thing there for sure. I am guessing some conflict. Maybe with javascript. I would make a copy of the page and strip away bits (Testing the page along the way.) until you are left with just the needed include lines to render the page. In short order you should come across the culprit.
C4009 Ecommerce Template Expert USA 612 Posts Pre-sales questions only (More Details...)	Posted - 10/17/2019 : 01:56:20 Hi, I tried but I get same, What happens is, the Checkout Page is getting loaded inside the "Cart" Div I am not sure what is triggering the issue
Vince Administrator 42874 Posts	Posted - 10/17/2019 : 04:07:15 I tried on my local machine here and it seemed to work fine which is strange. What I would try as a test is just have a products page with the minimum <head><body> tags, ectcart css and js etc, and the cart includes. Then see if the problem still happens and that way we can see if it is something in the cart or in one of the other elements of the page that is provoking this. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
	« Topic »