My client switched to using GSuite by Google from my server email system. They are not receiving emails from the cart.

What settings should be used in the includes.php file to forward to GSuite email?

Thanks in advance.

Ray Cramblit

Ray Cramblit

Hi Ray, you will need to install phpmailer see instructions here https://www.ecommercetemplates.com/help/email-help.asp if not already installed. The settings for gmail can be found here https://www.ecommercetemplates.com/help/email-help.asp under Gmail Business email users: Use PHPMailer as above with the following settings in vsadmin/includes.php

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I changed the settings in includes.php but have another question.

Should the email and password be the same as it was when the email was hosted on my server?

Original settings in phpmailer:
===================
$smtpusername='orders@clientdomainname.com';
$smtppassword='clientoriginalpassword';



Ray Cramblit

I also edited the settings inside the cart admin area to match the Gmail settings in the includes.php file.

Was I supposed to make the changes there also?

Ray Cramblit

Hi Ray
Those settings have moved to the Admin Main Settings page in the latest version so if you have them there you don't need to set them in the includes.php file. Also, PHP Mailer is included in the updater so you don't need to install those files either. If you've made the settings and still don't get an email then I think what you need to set are...
Host: smtp.gmail.com
PORT: 465
SMTP Secure: SSL
If you still don't get an email, try setting the following in your includes.php file...
$debugmode=TRUE;
Then try using the email friend for instance or anything that should send an email and you should get debug output of what the problem is.

Vince

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