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rubantin
New Member

92 Posts

Pre-sales questions only
(More Details...)

Posted - 01/08/2020 :  04:06:12  
Estimated shipping for UPS is double what it should be from the actual and from UPS website estimate. I believe the UPS Rate Code: ecu381627 is wrong... Where do I check to see if that is the right code?

Vince
Administrator

42874 Posts

Posted - 01/08/2020 :  04:36:00  
Can you let me know the source and destinations zips, what the estimator is giving and what the UPS website is giving and I'll take a look. If you could let me know the site URL too that would be useful.

Vince

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rubantin
New Member

92 Posts

Pre-sales questions only
(More Details...)

Posted - 01/08/2020 :  05:27:57  
Wow... ok... Looks like UPS really upped their pricing. No problem with the estimate.

However, when I go to "checkout" page I get the notice

Delivery Estimate
Missing/Illegal ShipTo/Address/StateProvinceCode

However, if I continue through the checkout process it gives me the prices for UPS.

http://nwm.qtest.me

Edited by - rubantin on 01/08/2020 05:35:49

Vince
Administrator

42874 Posts

Posted - 01/08/2020 :  05:38:18  
Are you using negotiated rates with UPS? With negotiated rates for some reason you have to specify the state as well as the zip in the call to UPS. If you are, can you go to the shipping admin -> Shipping Methods page and click on UPS admin and set that to Negotiated Rates.

Vince

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rubantin
New Member

92 Posts

Pre-sales questions only
(More Details...)

Posted - 01/08/2020 :  05:38:52  
NEVERMIND. Changed it to published rates for UPS and it is working.
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