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 Can Order Status Updates Be Sent to Multiple Email
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RayCramblit
Advanced Member

USA
173 Posts

Pre-sales questions only
(More Details...)

Posted - 02/24/2020 :  20:34:53  
Is it possible to send order status update emails to more than one email address at same time?

Ray Cramblit

dbdave
ECT Moderator

USA
10468 Posts

Posted - 02/24/2020 :  20:56:52  
That was added in v7.1.3
https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=111898

Thanks,
David

RayCramblit
Advanced Member

USA
173 Posts

Pre-sales questions only
(More Details...)

Posted - 02/24/2020 :  21:10:16  
Thanks for the reply Dave. You guys are so much smarter than me. The feature says:

You can now specify multiple email addresses in the admin and "Order at your store" emails will be sent to each of them.

Being old and senile, can you clarify "in the admin"? Where "in the admin" do I edit? Do I add the second email in the customer record or what? I want to send to multiple email addresses in the "status update" emails.

Sorry for my lack of understanding. I usually ask people to explain in detail like talking to a 10 year old :)

Ray Cramblit

Vince
Administrator

42874 Posts

Posted - 02/25/2020 :  00:44:33  
Hi Ray
quote:
Where "in the admin" do I edit?
Go to the admin main settings page, and under "Email Settings" enter your emails where it says, "Email address:" separated by a comma, eg...
address1@yoursite.com,addr2@yoursite.com

But these are admin emails and all store emails that are normally sent to admin will be sent to these addresses. Is this what you want? The emails for a change of status would normally only be sent to the customer and as there is only 1 customer email it's not possible to send to more addresses.

Vince

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RayCramblit
Advanced Member

USA
173 Posts

Pre-sales questions only
(More Details...)

Posted - 02/25/2020 :  03:52:47  
I don't want to send two admin emails but two customer emails. I assume adding two emails in the customers email field separated by commas won't work?

Ray Cramblit
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