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 Free Shipping Discount For Zero Rated Products
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quadrant
Ecommerce Template Guru

United Kingdom
1110 Posts

Pre-sales questions only
(More Details...)

Posted - 03/10/2020 :  04:09:45  
Hi,

Until now we have offered free standard shipping on all orders but we now offer lower value products so need to introduce a min order value for free shipping.

I've set this up just fine using discounts but this issue is that some of our products have 20% VAT added whilst others are zero rated.

This causes an issue as the min spend appears to be from the Total Goods before VAT/Tax is added.

So for example if I wanted a min spend of 20 and VAT was 20% on all products I could set the min value to 16.67 in admin.
The reason I need it to be on our grand total minus any shipping is because we have a 60/40 split of B2C/B2B customers so show the price inclusive on the products.

The issue with setting it to 16.67 is it means a zero rated product would get free shipping if it was 17.00 rather than 20 for example.

I currently have $taxShipping=2; set to add shipping tax to country tax total.

Please could you let me know if there is a way around this or what I am missing from the docs?

Regards,
David

quadrant
Ecommerce Template Guru

United Kingdom
1110 Posts

Pre-sales questions only
(More Details...)

Posted - 03/12/2020 :  02:55:33  
Hi,

Just thought I would bump this from a couple of days ago as it looks like it may have been missed.

Regards,
David

Vince
Administrator

42874 Posts

Posted - 03/12/2020 :  11:48:52  
Hi David
I see what you are saying and it does seem to be a point. But I'm afraid I can't think of a way around this right now.

Vince

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quadrant
Ecommerce Template Guru

United Kingdom
1110 Posts

Pre-sales questions only
(More Details...)

Posted - 03/13/2020 :  01:00:04  
Hi Vince,

Thanks for taking a look. Hopefully you can work your normal magic and come up with a workable solution.

I think perhaps an option to use the grand total minus any shipping (and shipping tax if added) would work.

Regards,
David
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