Hi I have 2 related problems but I want to deal with 1 before the other. connection to paypal is not working correctly but in turning that off till I sort it the other 2 payment methods are :-
Bank transfer (we will e-mail you back with bank details)
Card details over the phone (the Number)

Having searched thru the help files and support forum the only link that was anywhere near close talks about other payment providers
$xxChkCmp="Check totals and proceed to process payment.";

. . . to

if(@$_POST["payprovider"]=="2")
$xxChkCmp="2Checkout specific blurb<br>And a disclaimer etc.";
else
$xxChkCmp="Check totals and proceed to process payment.";

but what should I change the final line to if I want the customer to to be told the order has been placed, because they will either ring me or I will e-mail them back. Ie no further action needs to be taken via the website.

If I am using Paypal how do I get rid of 2checkout ?
Is 2checkout causing me problems with Paypal ?
Is there some other variable I should change ?

I'm trying to keep things simple as 90% of my customer are in the UK and over 70
Regards Phil

phil

Hi Phil,
I'm really not too sure what you're trying to achieve here but all the payment providers can be enabled or disabled from the admin by going to orders admin > payment providers > See full list of payment processors

They're all listed in there, there's no need to edit any code.

There are more details here - https://www.ecommercetemplates.com/help/admin-payment-providers.asp

If you could also let us know which method you are using for PayPal we should be able to help you with that as well.



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Hi

Currently I only have 2 payment providers enabled.
ID17 "E-mail 2"
ID14 "Custom"

The problem is when I place an order on the website and select ID14 Pay by card over the phone, when you complete the order it tries to open 2checkout but with an error that really confuses the customers.

Regards Phil

phil

You don't want to use "Custom" for that, it's only used where you are going to be writing your own payment processor scripts. Use the other "EMail" type instead, rename it to "Pay by card over the phone" and that will let them complete their order and you can call them later to collect the money if that's what you want to do.

Peter


Professional ecommerce web hosting services
Shared hosting Windows & Linux | Dedicated servers | Domains | SSL
Ecommerce Templates specialists since 2003
https://servelink.com

Thanks done that on both websites and it seams to be working.

Having difficulty now with the paypal on 1 website only but due to the way I log on to paypal thru "Truekey" I can't test it to the end. Any suggestions other than removing my record in Truekey?

However on the same website I'm not getting the e-mails to say I have an order. Although the 2 websites are different versions as best I can tell everything is the same.
V7.0.2 not working
V6.5.6 is working

Regards Phil

phil

Don't know what 'Truekey' is, but for the emails you don't have your email credentials set in the store admin. Those settings used to be added to the includes file (so you can see what they might look like on the working site), but now they are in the store admin/main settings, so add them there on the non-working site.

Peter


Professional ecommerce web hosting services
Shared hosting Windows & Linux | Dedicated servers | Domains | SSL
Ecommerce Templates specialists since 2003
https://servelink.com

Hi

Thank you again. Just paypal now

Truekey is the follow on from something called passwordbox now owned by McAfee. It holds securely all your login names and passwords. But its not perfect. But I use it a lot. For instance when you want to into Paypal you either click a link or what I do is type paypal in the top line of the browzer click enter, next thing i know I'm logged in and ready to work in there.

However I only have 1 paypal account and when testing whether the link to paypal from ECT is working paypal tells me the seller cannot buy from myself

Regards Phil

phil

quote:

---

However I only have 1 paypal account and when testing whether the link to paypal from ECT is working paypal tells me the seller cannot buy from myself

---

If you create a test product for 1 dollar with free shipping I'll run a test for you, just post the url of the product here for me or in your profile.



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Hi Peter

Thanks for this.

https://www.qu1lt.co.uk/proddetail.php?prod=FFPACKMARBLEMAGIC

phil

Hi,
When I attempted to pay on the paypal payment page I received the following message:

quote:

---

This invoice has already been paid. For more information, please contact the merchant.

---

Can you read this post here, https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=111166 and let me know when you've changed your paypal settings

quote:

---

The original problem was solved by phoning PayPal support. Here is their answer: "Your PayPal Account was setup in your Block Payments in your Seller Tools to block duplicate invoice numbers. If the invoice numbers have been used in the last 5 years, you will receive this error message. To resolve this issue, I have turned off the Duplicate Invoice Number Block in your PayPal Account."

---

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Hi
Thanks again. That all sounds perfectly logical. I have contacted Paypal - They have changed the setting so could you please try again.

Regards Phil

phil

That when through without any problems.

I think you should also set up the identity token as described here - https://www.ecommercetemplates.com/phphelp/ecommplus/paypal.asp

quote:

---

The Identity Token field is optional and is used if you want customers to be automatically returned to your store following payment through PayPal. To enable this feature go to Profile > Selling Options > Website Payment Preferences and set the following

Auto Return - On
Return URL - http://www.yourstoreurl.com/thanks.php
Payment Data Transfer - On

Enter the Identity Token in your Ecommerce Templates payment provider admin page for PayPal Payments Standard as in the above example.

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Thanks again I have refunded you 10p

I will do that, but I will have to create a landing page for the 2 websites as that does not allow me to say which of the websites they came from.

Sorry but I have 1 last thing you can help me with
on Hobby holidays customer can buy anything whether it has pictures or not
on Qu1lt there has to be a Large picture before the customer can add to basket.

I'm sure there is a simple change for this.

Thanks Phil

phil

quote:

---

I will do that, but I will have to create a landing page for the 2 websites as that does not allow me to say which of the websites they came from.

---

There's no need to do that, on completion of payment paypal will take the user to the correct thanks page even though you may have a different url in the return url field

Force product detail link

Adding....

$forcedetailslink=TRUE;

...to includes.php will force a link to the corresponding product detail page even if there is no long description added through the product admin page.



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Hi Phil

Thank you very much. Our 2 businesses have grown (not via websales) and we have been working every hour possible just keeping as much in stock, making stuff, designing new etc, so much so that the websites have had to take a back burner. With the covid-19 outbreak and cancellation of specialist shows we attend, it has left me with time to sort out some of the niggling problems that I knew would take a few hours to sort out. But we are there now thanks to you and the team. I can now get on and sort lots of other problems that you can't help with, zero stock, no photos etc.

Regards Phil

phil