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 Last Checkout button missing
Author « Topic »  

Melinda L Barnes
Starting Member

USA
10 Posts

Pre-sales questions only
(More Details...)

Posted - 04/11/2020 :  00:20:31  
Hello,

Overnight I updated my 4th shopping cart to v7.1.9. At first I had this error message....

Warning: Cannot modify header information - headers already sent by (output started at /chroot/home/campbob/bobbiecampbell.com/html/cart.php:4) in /chroot/home/campbob/bobbiecampbell.com/html/vsadmin/inc/incfunctions.php on line 2518

I did correct this error, at least I think so, it doesn't appear any longer on the last checkout page. Now my issue is the last checkout page does not have a checkout button to continue to payment. Otherwise the cart appears to be working properly.

Vince you updated this cart in November and it was working just fine. Since then I did complete a server migration and have found various issues, but all carts were tested and okay.

Any help would be appreciated.


Melinda

Phil
ECT Moderator

United Kingdom
7715 Posts

Posted - 04/11/2020 :  01:10:14  
Hi Melinda,
Is this fixed now?
I'm not seeing any problems on the cart page and I managed to do a test order without any problems.

Here's what I'm seeing on the final checkout page - https://paste.pics/0eef66be91f12d753a2b3b3601db5236



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Melinda L Barnes
Starting Member

USA
10 Posts

Pre-sales questions only
(More Details...)

Posted - 04/11/2020 :  02:26:46  
Hello Phil,

I third checkout page still does not show me the last checkout button. I have tested in 3 browsers so far. Two of those browsers I rarely use so the website isn't in the cache memory.

I will reboot my computer and clear all the cache anyway and try again.

Thank you so much for checking and sending the screen cap. Makes me feel better you are seeing the checkout.

Melinda

Vince
Administrator

42874 Posts

Posted - 04/11/2020 :  02:50:13  
Hi Melinda
It all looked good to me too. Sometimes after an update you have to do a <Ctrl>+F5 to force a refresh of the CSS files etc.

Vince

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Melinda L Barnes
Starting Member

USA
10 Posts

Pre-sales questions only
(More Details...)

Posted - 04/11/2020 :  03:36:42  
So you both see the checkout button on the 3rd checkout page and it takes you to PayPal?

I also noticed in Phil's screen shot that the Total Goods above the shipping amount was correct. I am seeing the Total Good as zero.

I have rebooted and tried the forced refresh several times over the past few hours and still cannot see that last checkout button. Very strange...

I added a product in the cart on my iPad and same thing... cannot see the last checkout button. I tested in 2 more browsers and not seeing the last checkout button to see if the cart takes me to PayPal.

It must be my computer since you both are seeing the correct page. Maybe I will see it later today.

Thank you both for testing!

Melinda

Vince
Administrator

42874 Posts

Posted - 04/11/2020 :  08:57:59  
Hi Melinda
I tried money order before but I tried PayPal just now and that was fine. But if you say the total goods you have is zero that would have something to do with this. Are you logged in, with say wholesale or discount pricing? And what product are you testing with?

Vince

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Click Here for the latest updater

Melinda L Barnes
Starting Member

USA
10 Posts

Pre-sales questions only
(More Details...)

Posted - 04/11/2020 :  15:53:46  
Vince,

This client used to have a client login with a discount. I disabled it in the includes a few years back. Since you mentioned this I went into the Admin and found I did had an account set up so deleted it. I then refreshed the pages and went in and placed an order and I can see the amount is not zero and I could check out! Yippeee

Thank you for all the help!

Melinda
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