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TJM
Advanced Member

United Kingdom
398 Posts

Pre-sales questions only
(More Details...)

Posted - 04/12/2020 :  13:22:36  
Good evening, I hope everyone is keeping well and safe.

My question relates to Calculate Shipping when I create an order in admin.

When I add 3 products and select calculate shipping it shows weight based at standard shipping £3.00.

If I was to put the same 3 products in my cart on my actual store it will show the correct shipping as £7.95 plus VAT.

Can anyone advise on why there is a difference?

Regards Tim

Tim Jones
TJ Motorsport
https://www.tjmotorsport.co.uk

TJM
Advanced Member

United Kingdom
398 Posts

Pre-sales questions only
(More Details...)

Posted - 04/14/2020 :  07:15:49  
Hello to all,

Any ideas please?

Regards and stay safe.

Tim Jones
TJ Motorsport
https://www.tjmotorsport.co.uk

Vince
Administrator

42874 Posts

Posted - 04/15/2020 :  09:43:52  
Hi Tim
Sorry I didn't get back to you but I managed to recreate the problem here and have been working on a fix. I'll let you know when the changes are ready.

Vince

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TJM
Advanced Member

United Kingdom
398 Posts

Pre-sales questions only
(More Details...)

Posted - 04/15/2020 :  09:50:44  
Perfect, thank you Vince.


Tim Jones
TJ Motorsport
https://www.tjmotorsport.co.uk
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