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 invalid characture in email address
Author « Topic »  

jviney
Advanced Member

USA
258 Posts

Pre-sales questions only
(More Details...)

Posted - 05/04/2020 :  08:38:59  
When a new client creates an account, their email address includes an underscore. It comes up "the following character is invalid". How can I change this to accept their email address?

Phil
ECT Moderator

United Kingdom
7680 Posts

Posted - 05/04/2020 :  10:10:44  
Hi Joan,
Is this the web site that you have listed in your profile? I've just added a test account with an email using an underscore without any problems.



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jviney
Advanced Member

USA
258 Posts

Pre-sales questions only
(More Details...)

Posted - 05/04/2020 :  10:17:58  
The other website at wiagribusiness.org/store

jviney
Advanced Member

USA
258 Posts

Pre-sales questions only
(More Details...)

Posted - 05/04/2020 :  10:38:07  
I figured it out....I had to add the "_" in the product Option under excepted characters!

Thank you.
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