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steven vaccaro
Ecommerce Template Guru

USA
1045 Posts

Posted - 05/13/2020 :  11:57:32  
When I filter the inventory by manufacturer, the list of items online is correct.

But when I click the "filter stock inventory" to download the file, the excel file has doubles and triples of things.

Any thoughts on what can be causing this?

Vince
Administrator

42766 Posts

Posted - 05/14/2020 :  09:25:50  
Hi Steven
This shouldn't happen really as the same logic is used to create the list of products in the excel file as in the products page. I can't reproduce this here so can you send me the site FTP login to my email (vince AT ecommercetemplates DOT com) and details about how to reproduce this.

Vince

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Vince
Administrator

42766 Posts

Posted - 05/15/2020 :  02:47:22  
Hi Steven
I think I see what this is and it's just that the product id's that are replicated are those whose stock is set to product options so each product id is listed as many times as there are options.

Vince

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steven vaccaro
Ecommerce Template Guru

USA
1045 Posts

Posted - 05/15/2020 :  04:05:50  
Vince the second item in my screen shot is  ose-qs10-anti, there are no options for this item and it's listed 3 times. 

Vince
Administrator

42766 Posts

Posted - 05/15/2020 :  04:58:11  

steven vaccaro
Ecommerce Template Guru

USA
1045 Posts

Posted - 05/15/2020 :  05:26:36  
Thanks.
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