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WaltG
Ecommerce Template Expert

USA
845 Posts

Pre-sales questions only
(More Details...)

Posted - 07/11/2020 :  09:56:35  
I've been away from Ecommerce Templates for a while having closed my store. Just re-opened and already having issues.

The admin login was working fine until now. Tried logging in with the correct username and password and get an error that the password is no good.

There use to be a page that you could add to the website to reset this password but I can't find the file either on my computer or here on the etc website.

Could someone point me to it?


Walt

www.rustystumps.com
Manufacturer of fine scale model railroad kits and detail parts

dbdave
ECT Moderator

USA
10409 Posts

Posted - 07/11/2020 :  10:02:23  
Hi Walt, try this link https://www.ecommercetemplates.com/help/troubleshooting.asp#php6

Thanks,
David

WaltG
Ecommerce Template Expert

USA
845 Posts

Pre-sales questions only
(More Details...)

Posted - 07/11/2020 :  10:15:04  
Thanks David,

That's what I was looking for. Funny in I realized I was using the wrong login. But still need this just incase.


Walt

www.rustystumps.com
Manufacturer of fine scale model railroad kits and detail parts
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