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 Issue with some kind of disount
Author « Topic »  

WaltG
Ecommerce Template Expert

USA
845 Posts

Pre-sales questions only
(More Details...)

Posted - 07/11/2020 :  12:13:50  
I did not set any kind of discounts when we restarted the website but for some reason all prices are being discounted.

I noticed ALL products are showing a 60% discount. The price in the Product Admin page might Show $3.95 but on the Product and Product Detail page the price shows to be $2.37 (example)

I've changed one product and saved it but still have the same issue. I've hunted Discounts, none. All logins are Level 1. These prices showed this way whether I was logged in or not.

I cant have this so does anyone know where to turn this OFF? I've put the website into Vacation Mode as I've already taken in 2 orders.


Walt

www.rustystumps.com
Manufacturer of fine scale model railroad kits and detail parts

Edited by - WaltG on 07/11/2020 12:40:39

WaltG
Ecommerce Template Expert

USA
845 Posts

Pre-sales questions only
(More Details...)

Posted - 07/11/2020 :  13:23:58  
The problem is with both the Product and Product Detail pages displaying the price.

C2001 should be $1.50 but I had to put $2.50 in the Product Admin Price field for it to show correctly.

C2002 should be $2.40 but I had to put $4.159 in the Product Admin Price field for it also to show correctly.

The Invoice show the correct price for each product with the correct price that's in the Product Admin Price field.

So it's not a data base issue.

There are NO discounts anywhere that I can find so I have no idea how this is happening.

Walt

www.rustystumps.com
Manufacturer of fine scale model railroad kits and detail parts

Edited by - WaltG on 07/11/2020 13:25:22

Vince
Administrator

42756 Posts

Posted - 07/12/2020 :  04:32:14  
Hi Walt
Is this something to do with wholesale pricing? Can you check it's not just the customer login you are using giving these reductions. If that doesn't help then please send the site FTP login details to my email and I'll see what is up.

Vince

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WaltG
Ecommerce Template Expert

USA
845 Posts

Pre-sales questions only
(More Details...)

Posted - 07/12/2020 :  05:56:30  
Vince, this was a browser issue and don't ask how it happens.

Downed the browser and brought it back up and all the pricing is correct. Crazy.

Walt

www.rustystumps.com
Manufacturer of fine scale model railroad kits and detail parts
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