Hello,

When I send out a status change to the customer, the email body is blank and the Subject says Order status updated. Shouldn't the body text of the email tell what the status update is?

Thanks

Hi, you should check to see what you have setup in the admin for the order status emails.
More info here - https://www.ecommercetemplates.com/help/email-messages.asp#orderstatus

Please post back if you are still having problems after reviewing that.

Thanks,
David