ECT Manual

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JH10 Advanced Member United Kingdom 304 Posts Pre-sales questions only (More Details...)	Posted - 01/14/2021 : 03:57:07 I have just received a User Manual for the hosted version of ECT I see this is an Adobe 7day trial and after that they propose that I pay another £15 per month for this. Is there an alternative? I am pretty sure the client would object to this.... Thanks John
1818charlie ECT Moderator United Kingdom 1194 Posts	Posted - 01/14/2021 : 05:15:17 John The regular manual is a PDF file & the Adobe Reader is free of charge. Have you tried opening the manual in the free version of Adobe Reader? https://get.adobe.com/uk/reader/ Steve Egerton Village, Bolton, UK Edited by - 1818charlie on 01/14/2021 05:19:00
JH10 Advanced Member United Kingdom 304 Posts Pre-sales questions only (More Details...)	Posted - 01/14/2021 : 07:03:40 Thanks Steve I see at the bottom of the page it states Free 7 day trial. Perhaps that does not apply just for reading or is it a new Adobe idea do you think?
dbdave ECT Moderator USA 10409 Posts	Posted - 01/14/2021 : 10:22:18 Hi Jason, there is a paid version of Adobe reader, so maybe you sighed up for that? No need to pay to just read PDF files... You should probably check to see what version of Adobe reader you are using. Thanks, David
1818charlie ECT Moderator United Kingdom 1194 Posts	Posted - 01/14/2021 : 10:24:42 Hi John quote: I see at the bottom of the page it states Free 7 day trial. The link I sent is to the free version of the reader & isn't time limited. Have you installed from the link & then opened the hosted store PDF file? As for the version of the user manual for the hosted store I couldn't see that being a chargeable item, but I suppose either Vince or Peter from ServeLink may know. You should have downloaded & installed the top one, yes? Steve Egerton Village, Bolton, UK Edited by - 1818charlie on 01/14/2021 10:40:35
JH10 Advanced Member United Kingdom 304 Posts Pre-sales questions only (More Details...)	Posted - 01/14/2021 : 12:08:43 I expect it will be OK so we will see after 7 days. Thanks John
dbdave ECT Moderator USA 10409 Posts	Posted - 01/14/2021 : 12:36:23 Well, unless you handed over payment info, there's not much they can do... David
JH10 Advanced Member United Kingdom 304 Posts Pre-sales questions only (More Details...)	Posted - 01/14/2021 : 12:40:28 True: No payments made.........
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