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 Add previous orders to new customer account
Author « Topic »  

Marshall
Ecommerce Template Guru

USA
1909 Posts

Posted - 02/03/2021 :  08:02:13  
Is it possible to add orders a customer placed, before creating an account, to their purchase/account history after they created an account?

Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com

dbdave
ECT Moderator

USA
10409 Posts

Posted - 02/03/2021 :  08:36:23  
Sure, in the admin, look up the client account and there will be an alert telling you that some orders are not linked to the account, and there is a button to fix that.

David

quadrant
Ecommerce Template Guru

United Kingdom
1110 Posts

Pre-sales questions only
(More Details...)

Posted - 02/03/2021 :  08:39:59  
Hi Marshall,

I think I'm correct in saying if you go to client login admin and click on modify there is a message telling you they have orders from the same email address with a button to add them to the account.

Regards,
David

quadrant
Ecommerce Template Guru

United Kingdom
1110 Posts

Pre-sales questions only
(More Details...)

Posted - 02/03/2021 :  08:41:11  
Looks like David can type quicker than me!

dbdave
ECT Moderator

USA
10409 Posts

Posted - 02/03/2021 :  10:32:07  
Hey, at least we have the same answer, so it must be correct.

Marshall
Ecommerce Template Guru

USA
1909 Posts

Posted - 02/03/2021 :  10:50:24  
quote:
Hey, at least we have the same answer, so it must be correct.
Nothing like being a little (over) confident

Marshall
CENLYT Productions - ms designs
Affordable Web Design
Custom Ecommerce Designs
Responsive Websites
Cenlyt.com
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