Hi,
I am trying to get SquareUp setup on my store but the input boxes for the credit card info seem to be missing. I can't click on them or add any info to them. This is what it looks like:



I would appreciate any help you can provide to help me fix this issue.

Thanks!

Hi bleedbeat
Could you let me know the URL of the site as there may be something in the browser console that could give a clue as to what is happening.

Vince

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Hi
Assuming your site is the url your screenshot image is on I've just added to cart but only PayPal is enabled so I couldn't check for any problems.
Could you enable Squareup please so we can check?



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Hi,
Thanks for the reply. I have enabled SquareUp so you should be able to see the problem now. The site is wayalife.com/store.

Thanks!

Sorry but I'm not sure why there are no fields present there.

We'll have to wait and see what Vince says when he takes a look.



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Hi Phil,
Thanks for the reply. I haven't heard anything from Vince yet. Do I need to contact him directly?
Thanks!

Hi Bleedbeat
Sorry about that. I think I saw that Phil had replied and just figured that he had you sorted as he's a sharp cookie.
But the error that is being thrown is that the Application ID is not in the correct format. The Application ID that we have for our test store is like this...

sandbox-st0idb-B5OIkJuPcgnKVTmdhTByhA

I've changed figures to protect the innocent, and yours won't have "sandbox" but it should be more like that than what you have which is just a string of numbers. Can you set the correct Application ID in the admin Payment Providers page and that should help this.

Vince



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Also, while I'm here if you change the css/style.css file, around line 465 to this...

div.product {
padding: 6px;
width: 31%;
float: left;
min-height: 220px;
margin: 2px;
}

Changing that "height" to "min-height" will improve the home page and product page layouts a lot.

Vince

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Hi Vince,
Thank you so much for giving it a look! I found the correct Application ID and all is working now! Also, thanks for the css tip. It looks much better now. If it's not too much trouble, would you mind taking a look at the product detail page (https://www.wayalife.com/store/proddetail.php?prod=PARTS-ACM) too? It has a few placement issues and gaps that I am not sure how to fix.

Thanks!

I just noticed that if you add something to your cart, the home page gets messed up. If you could give that a look as well, I would really appreciate it.



Thanks for all your help!

Hi Bleedbeat
I think the detail page would be mostly sorted by changing in css/style.css around like 693 to this...

div.detailinstock {
float: right;
width: 66%;
}

That width which is currently 76% should be 66%, the same as the other elements.

And for the home page, change arouond line 465 to this...

div.product {
padding: 6px;
width: 31%;
display: inline-block;
min-height: 220px;
margin: 2px;
}

That is you are changing from "float:left" to "display:inline-block"

Vince

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