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 ASP (Windows server) versions
 Customer Login gives a 500 error
Author « Topic »  

cararaca
Starting Member

Australia
19 Posts

Posted - 07/31/2021 :  17:50:42  
After updating to 7.4.1, The Shopping cart works fine until you try and create customer login or exsisting login, I have checked & updated all files. can't work this one out. Please help.

https://iwashere.com.au/

Vince
Administrator

42831 Posts

Posted - 08/01/2021 :  01:06:24  
Did you make sure to run the v7.4.1 updatestore.asp script?
Can you ask your host to turn on Detailed Error Messages and then we can see what the cause of the error really is.

Vince

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cararaca
Starting Member

Australia
19 Posts

Posted - 08/01/2021 :  17:07:17  
Hi Vince, thanks for checking.

Yes, I ran the script several times. Have turned on for detailed error messages, but does not reveal much "The server encountered an internal error or misconfiguration and was unable to complete your request." only occurs if logging in, after which one must clear the (cache, history, cookies) to again access the site.

Vince
Administrator

42831 Posts

Posted - 08/02/2021 :  04:46:05  
Hi again
If you only get the message...
"The server encountered an internal error or misconfiguration and was unable to complete your request."
...then detailed error messages are not turned on. Can you ask your host to help as there is a setting in IIS that is necessary for detailed error messages.

Vince

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cararaca
Starting Member

Australia
19 Posts

Posted - 08/02/2021 :  21:38:12  
Hi again, sorry, yes i did ask them to do that, but they did not understand, so I used plain, simple English, any way detailed error message is now active & comes back with the following:

Microsoft JET Database Engine error '80040e07'

Data type mismatch in criteria expression.

/vsadmin/inc/incfunctions.asp, line 75

hope this helps, cheers

Vince
Administrator

42831 Posts

Posted - 08/03/2021 :  02:48:16  
Hi Caracara
Sorry for the problems but I've found what is causing it and I've added the changes to the updater. Can you get a new copy and that should sort this out.

Vince

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Click Here for the latest updater

cararaca
Starting Member

Australia
19 Posts

Posted - 08/04/2021 :  17:29:40  
Thank you, Vince,

All good now

cheers
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