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dhagood100
New Member

USA
62 Posts

Posted - 08/05/2021 :  06:17:14  
I recently upgraded to the latest version PHP and I'm having an issue with logging in and it staying logged in. Anyone else seeing this?

David Hagood

Vince
Administrator

42874 Posts

Posted - 08/05/2021 :  08:57:55  
Hi David
If you are being logged out, can you check if your URL is switching between the HTTPS and HTTP or the www and non-www forms of the URL. Forcing one form of the URL (these days HTTPS and www for the whole site is recommended) is a good practice as it can also stop customers losing cart contents.

Vince

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dhagood100
New Member

USA
62 Posts

Posted - 08/09/2021 :  12:50:56  
So the folks that run the server changed some caching but the problem persist, now our second site, different server is doing the same.

all use https

David Hagood

dhagood100
New Member

USA
62 Posts

Posted - 08/09/2021 :  12:56:18  
After I do the login, it just goes back to login.php but I can go to adminorders.php by typing it in and I'm logged in.

David Hagood

Vince
Administrator

42874 Posts

Posted - 08/10/2021 :  01:06:47  
Hi David
This isn't an area that has changed in quite a while, and isn't something that others seem to be experiencing. So seeing as this is happening on two sites, can you make sure it's not your browser by trying Chrome instead of FireFox for instance. If that doesn't help, can you send the site FTP login to my email (vince AT ecommercetemplates DOT com) and I'll investigate.

Vince

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Vince
Administrator

42874 Posts

Posted - 08/11/2021 :  02:07:33  
Hi David
I've replied via email with more details but to me this really looks like caching is the problem.

Vince

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