Out of Stock message persists across options

Author	« Topic »
Fingertech Advanced Member Canada 318 Posts	Posted - 01/31/2022 : 11:50:34 Hi, https://www.fingertechrobotics.com/proddetail.php?prod=ft-twist-hubs This product has an option "Bore" with dependent option "Width" (where only the first two Bore selections have a Width option). The 6mm Bore option is out of stock, so when you click to that option the Add To Cart button changes correctly to "Notify me when back in stock", but when you click back to one of the in-stock options, the button doesn't change back.
Vince Administrator 42874 Posts	Posted - 02/01/2022 : 23:42:50 Hi Fingertech This should be fixed now. Can you get a new copy of the updater and you will need to update the files... js/ectcart.js vsadmin/inc/incfunctions.php Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
Fingertech Advanced Member Canada 318 Posts	Posted - 02/02/2022 : 08:17:36 Updated those two files but the site gives this error: Unknown column 'googleTagID' in 'field list' Fatal error: Call to a member function fetch_assoc() on boolean in /home/kwanner/public_html/vsadmin/inc/incfunctions.php on line 1964 Edited by - Fingertech on 02/02/2022 08:18:09
Vince Administrator 42874 Posts	Posted - 02/02/2022 : 09:11:40 Hi Fingertech By the look of those line numbers you had updated your v7.3 site with the v7.4 updater files. You need to get them from the v7.3 updater or let me know if you want me to update them for you. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
Fingertech Advanced Member Canada 318 Posts	Posted - 02/02/2022 : 14:38:35 Got it thanks!
Fingertech Advanced Member Canada 318 Posts	Posted - 02/23/2022 : 17:02:13 Hi Vince, A customer just pointed out that though the stock is showing correctly now, they can't actually purchase the item (the one that doesn't have dependent options: 6mm x 0.75in). It asks for their email like it's out of stock. https://www.fingertechrobotics.com/proddetail.php?prod=ft-twist-hubs
Vince Administrator 42874 Posts	Posted - 02/25/2022 : 11:45:00 Sorry about that Fingertech but that should be 100% fixed for all cases now. You need a new copy of the js/ectcart.js from the updater. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
Fingertech Advanced Member Canada 318 Posts	Posted - 02/25/2022 : 13:34:50 Thanks!
Fingertech Advanced Member Canada 318 Posts	Posted - 03/02/2022 : 19:38:53 Just found out it still doesn't work in Chrome. Edge, Firefox and Safari are good.
Vince Administrator 42874 Posts	Posted - 03/03/2022 : 02:06:07 Hi Fingertech I just tried in Chrome and it seemed fine to tell the truth. Is it possible you just need to do a <Ctrl>+F5 to force a refresh of the ectcart.js file? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
Fingertech Advanced Member Canada 318 Posts	Posted - 03/03/2022 : 20:41:02 Yep they say it's working now. Thanks!
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