We have been testing Square and are ready to make the move and go live.
I set a high login level so I can test a live (production) transaction.
I plugged in the production values and ran an order with "authorize" set, as that's how we've always used paypal direct.
I see a capture button on the orders list in the admin, but there is no capture button in the order details where we normally capture paypal orders.

I also did not see the order in my (square) account, although I can see where my card was charged in my card issuer account.

Just for fun, I set it to "authorize/capture" and ran an order and it went as expected and does show in my square account, but we want to use it as authorize only.

What am I missing?
How does one "capture" a square order?

Thanks,
David

Hi Dave

quote:

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I also did not see the order in my (square) account, although I can see where my card was charged in my card issuer account.

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If this is the case then the order must be in the Square account somewhere, but maybe on a different screen. Did you get a transaction ID you can search for the order with? How about asking Square support where it is?
At the moment the way to "Capture" the previously authorized amount would be to use your Square account as there is no support in the ECT Admin area to Capture the funds.

Vince

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Thanks for the clarification.

David