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RatFink
Advanced Member

USA
111 Posts

Pre-sales questions only
(More Details...)

Posted - 03/24/2022 :  17:29:05  
When a customer selects any option on my site - it just shows as "undefined" and then makes all other options do the exact same thing.
I just purchased and ran the latest updated just in case but it did not fix it.

Can someone take a look and let me know what I can do to fix this?

Here is a quick link to a product on my page so you can see what it is doing:

https://www.pwcgraphics.com/proddetail.asp?prod=race_straight

Thank you very much!

Vince
Administrator

42756 Posts

Posted - 03/25/2022 :  04:56:56  
Hi RatFink
I took a look at the page and it seems that the problem is that you are including the ectcart.js file twice. (You also have the ectcart.css twice but this doesn't cause problems.) It may be that you are using the "incectstyle.asp" include which will also include the ectcart.js and the ectcart.css files.

Vince

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Vince
Administrator

42756 Posts

Posted - 03/25/2022 :  04:59:38  
Hi RatFink
Looking again I think you may well have the incectstyle.asp include line after the incproddetail.asp include line. What you should really do is move all the include lines to the <head> of your template and just have the incproddetail.asp include in the body. Put the incectstyle.asp include line above your site style sheet so that your site style sheet can overdefine the styles in the ectcart.css file.

Vince

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Vince
Administrator

42756 Posts

Posted - 03/25/2022 :  05:09:16  
While investigating this I noticed that the options are overflowing the containers on the products pages. This may be a work in progress but if you want help with that kind of thing just post in our CSS forum here...
https://www.ecommercetemplates.com/support/forum.asp?FORUM_ID=35

Vince

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