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 Can't add items to cart on i-Pad
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midvalleydrifter001
Ecommerce Template Expert

USA
935 Posts

Posted - 05/28/2022 :  16:17:28  
I just had a customer call me and said he couldn't add items to his cart.

He chose the item and clicked Add to Cart, selected another item and Added that to cart also.

When he went to checkout there was nothing in his cart.

He was using an i-Pad on version 15.5

There was no error message. It just states that there is nothing in his cart and click here to start browsing the store.

Samsung Android mobile versions work fine as well as Windows 10.

Could this be a setting on his iPad or maybe a WiFi security thing?

I just got an order from someone else that was using an iPad with version 15.5

Now I'm stumped...

Website in question: www (DOT) slixprings.com

Patrick
ECT 7.5.0.001
PHP 8.1.6



Edited by - midvalleydrifter001 on 05/30/2022 11:02:44

Vince
Administrator

42853 Posts

Posted - 05/30/2022 :  12:43:46  
Hi Patrick
I just tried with an iPad and don't seem to have any problem at all adding to cart. Could you get more details about model etc?

Vince

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