Hi

I have just logged into my shop and had an unauthorized sale from what appears to be a bot for over £29k, so it must have added several items to the basket. Is there a security vulnerability? Should i be doing something so that this does not happen? I am on the most up to date ECT software?

You can see an image here of my dashboard - genuine customers have been blocked out and the unauthorised sale below the bot is me testing things, so that is nothing to worry about.

https://www.claire-harrison.co.uk/ect_support.html

Thank you your advice is greatly appreciated.

Hi ClaireArt
As long as these people are not causing any damage while they are there, it really is just a case of waiting until they get bored and then delete the order.

Vince

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Hi Vince,

Thank you for your reply, how would i know if they have caused damage or not? What should i be looking for?

Kind regards

Claire.