Free shipping charging shipping

Author	« Topic »
Roger Advanced Member 342 Posts	Posted - 09/01/2022 : 16:23:40 Running a free shipping weekend on orders $50 and over; some orders above $50 are being charged small USPS shipping charges. Any ideas? Thanks Roger
Roger Advanced Member 342 Posts	Posted - 09/01/2022 : 16:32:23 More info: ASP v7.5.2 Deleted first free shipping discount and attempted another one. Scope is grayed out on "Assign to Individual products and categories" so now I have to assign categories, etc. Roger
Roger Advanced Member 342 Posts	Posted - 09/01/2022 : 16:36:45 Now back to grayed out Applies storewide to product totals... Roger Edited by - Roger on 09/02/2022 05:02:24
Vince Administrator 42766 Posts	Posted - 09/02/2022 : 05:25:58 Hi Roger Shipping discounts are always global, but you can make products Ship Free Exempt. Could the small USPS charge be the handling? If so, could you try the parameter... freeshippingincludeshandling=TRUE Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
Roger Advanced Member 342 Posts	Posted - 09/02/2022 : 05:33:56 Hi Vince I don’t have handling charges set. The charges show up in the checkout process as USPS Priority Mail. Thanks Roger
Vince Administrator 42766 Posts	Posted - 09/02/2022 : 07:07:34 Hi Roger In that case can you to go to the shipping admin -> shipping methods and click on modify for the USPS shipping methods. Can you make sure "FSA" (free shipping applies) is set for all the shipping methods. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
Roger Advanced Member 342 Posts	Posted - 09/02/2022 : 07:36:01 I'm assuming you mean for the methods we use, which in our case is only two; Priority Mail (Domestic) and Priority Mail International. The domestic is set to FSA. Thanks again Roger
Roger Advanced Member 342 Posts	Posted - 09/02/2022 : 07:38:58 For what it's worth, the first order placed after the discount was implemented worked perfectly. Roger
Vince Administrator 42766 Posts	Posted - 09/02/2022 : 09:03:22 Hi Roger Could you send me the site FTP login details to my email then (vince AT ecommercetemplates DOT com) and I'll see what is up. Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
Roger Advanced Member 342 Posts	Posted - 09/02/2022 : 10:11:20 Sent. Thanks Roger
Vince Administrator 42766 Posts	Posted - 09/02/2022 : 11:36:13 Hi Roger I had a look at the admin and there didn't seem to be a free shipping discount defined, so I created one and it all seems to be working ok. I've set it to "EXPIRED" for now as I don't know if you want free shipping, but do you want to unset the expired and give it a go and see if it works for you? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
Roger Advanced Member 342 Posts	Posted - 09/02/2022 : 11:45:06 I had deleted the one I had because it wasn’t working. I’ll try it again , but if that’s the only thing you found I don’t have a lot of faith in it. Roger
Roger Advanced Member 342 Posts	Posted - 09/02/2022 : 11:59:36 Seems to be working. Only difference between what I had been using and the one you set up was number available and minimum/maximum quantities. Thanks for the help. Roger
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