Ecommerce software home
Shopping Cart Software Forum for Ecommerce Templates
 
Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?

Find us on Facebook Follow us on Twitter View our YouTube channel
Search our site
Forum Search
Google Site Search
Author « Topic »  

steven vaccaro
Ecommerce Template Guru

USA
1060 Posts

Posted - 10/10/2022 :  17:18:08  
We are having an issue when using the "control IP Blocking" to stop spam carts. People that have many items in the wish list area are also getting caught up and blocked. Is there a way to prevent this?

Vince
Administrator

42874 Posts

Posted - 10/11/2022 :  05:08:24  
Hi Steven
There is a setting to block people who have a lot of items in the cart but this is configurable on the IP blocking page. How many do you have set there? But you can also make that setting "unlimited."

Vince

Click Here for Shopping Cart Software
Click Here to sign up for our newsletter
Click Here for the latest updater

steven vaccaro
Ecommerce Template Guru

USA
1060 Posts

Posted - 10/11/2022 :  06:16:41  
Thanks, I have that already set.

The problem is that this setting seems to be effected by the items people have on their wish list.

For example, this weekend I had a good "real" customer get blocked. When I asked him what happened, he said, I only had a couple of items in my cart, but I have dozens of items in my wish list. This was the second time, someone with only a few items in his cart, but dozens of items in the wish list, get blocked.
  « Topic »  
Jump To:
Shopping Cart Software Forum for Ecommerce Templates © 2002-2022 ecommercetemplates.com
This page was generated in 0.02 seconds. Snitz Forums 2000