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Justin M
Starting Member

39 Posts

Pre-sales questions only
(More Details...)

Posted - 12/07/2022 :  06:39:07  
Hi guys, While I was testing out my clientlogin.php page I tried the forgot password function and entered in my corresponding email to the one I entered in in my backend for the client account, and got a message that said it would send me an email with info of how to change my password but I never received the email (checked junk folder too). Any Ideas?
https://www.sozobodycare.com/clientlogin.php

Thanks, Justin

dbdave
ECT Moderator

USA
10385 Posts

Posted - 12/07/2022 :  08:58:05  
If you are a few versions back, this was a known issue and fixed.
Are you due to update perhaps?

Thanks,
David

Justin M
Starting Member

39 Posts

Pre-sales questions only
(More Details...)

Posted - 12/07/2022 :  09:40:36  
Yup... I'll try that :)

Justin M
Starting Member

39 Posts

Pre-sales questions only
(More Details...)

Posted - 12/08/2022 :  04:55:33  
I applied the updater and it still is not working. And after I uploaded the new vsadmin folder (overwrite) now the login button does nothing (unresponsive) Any Ideas?
https://www.sozobodycare.com/clientlogin.php

dbdave
ECT Moderator

USA
10385 Posts

Posted - 12/08/2022 :  08:28:33  
Hi, it's working for me, so it's just that you need to clear your browser cache.
But you have other issues. You are calling the ectcart.css file twice on the page, so you can remove the duplicate.
You also have this in your style2.css file
body {
font-family: Arial;
font-size: 13px;
color: #fff;
}
and that is causing the text in the login popup to be white, so it cannot be seen.

Thanks,
David

Justin M
Starting Member

39 Posts

Pre-sales questions only
(More Details...)

Posted - 12/12/2022 :  06:42:43  
I applied the updater but it still is not sending an email.
Any Ideas? When I applied the updater it messed up my css on all of my dynamic pages (I believe that was the reason for some of the wonky stuff on the login page) Got that squared away but still not shooting me back an email.
https://www.sozobodycare.com/clientlogin.php

Edited by - Justin M on 12/12/2022 06:47:59

Justin M
Starting Member

39 Posts

Pre-sales questions only
(More Details...)

Posted - 12/12/2022 :  10:52:25  
works now.
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