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 Buy Buttons and Add to cart Buttons not responding
Author « Topic »  

ckempter
Starting Member

Australia
8 Posts

Pre-sales questions only
(More Details...)

Posted - 12/12/2022 :  08:45:31  
This morning we went live with a major upgrade to our website. Unfortunately the Buy buttons and the Add to cart buttons in prodetail.php and products.php do not work. There is no url associated with them anymore. Have we accidentally bombed a configuration file. Help plz!

ckempter
Starting Member

Australia
8 Posts

Pre-sales questions only
(More Details...)

Posted - 12/12/2022 :  09:01:09  
An example of the button code for the Buy Button is:
<button type="button" class="ectbutton buybutton" id="ectaddcart7" onclick="subformid(7,'','')">Add to cart</button>
The site is australianbarcodes.com.au

dbdave
ECT Moderator

USA
10385 Posts

Posted - 12/12/2022 :  10:22:24  
Hi, I could not find the products page, or any products at all to try to take a look.
Can you post a link to a product?

Most often, when buttons are not working, this boils down to not having the pages linked to the ectcart.js file, or the file is not in the location being pointed to.
More info here - https://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=107040

Thanks,
David

Edited by - dbdave on 12/12/2022 10:28:51
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