event log not working

Author	« Topic »
steven vaccaro Ecommerce Template Guru USA 1032 Posts	Posted - 12/14/2022 : 09:19:58 I used to see activity, Now there isn't anything being logged in there since the 7.48 update?
Vince Administrator 42692 Posts	Posted - 12/15/2022 : 03:47:36 Hi Steven Events are still logged but are deleted by default after a year. Could that be the problem here? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
steven vaccaro Ecommerce Template Guru USA 1032 Posts	Posted - 12/15/2022 : 06:47:01 It used to keep track of logins, from multiple employees. I use this area when we suspect a problem. The last update was April 2022, there should be several thousand logs in that file.
steven vaccaro Ecommerce Template Guru USA 1032 Posts	Posted - 01/26/2023 : 08:53:15 I still have not activity in this area. Id like to use it, what should I look for that may be causing issues here?
dbdave ECT Moderator USA 10385 Posts	Posted - 01/26/2023 : 09:17:50 Hi Steven, if a user has ticked the box "stay logged in", it will not record the login there. You should be able to test that by deleting your cookies for the site, then log in and it should be recorded there. Thanks, David
steven vaccaro Ecommerce Template Guru USA 1032 Posts	Posted - 01/26/2023 : 09:46:06 Thanks, Dave, we log in from 5 different pc's from 3 different internet providers. And that's just the workstations. I have two other people who login from their phones. I believe something should be in there. It always used to be.
dbdave ECT Moderator USA 10385 Posts	Posted - 01/26/2023 : 09:51:13 For me, since the beginning, it only recorded logins on first time, if the user ticked the remember me box. Now transactions on the other hand, Paypal direct would record all payments, but we switched to square, and those do not record there. I suppose Vince could shed some light on any changed that may have occured in the admin log. Have you made any changes to the site? Particularly this setting? quote: Turn off PA-DSS compliance features Changes in the way the cart is assessed for PA-DSS means that we no longer have to have some of the more annoying features enabled by default. That means that you will not be logged out of admin after 15 minutes, that the admin back button will work, that you don't have to change your password every 90 days and can go back to an old favourite password. If you DO want to enable those features then just set the parameter... padssfeatures=TRUE David
Vince Administrator 42692 Posts	Posted - 01/27/2023 : 03:09:01 Hi David Yes, you are correct and there is less logging now unless the padssfeatures=TRUE parameter is set. Do we need maybe a happy medium where important events are logged but without being logged out every 15 minutes? Vince Click Here for Shopping Cart Software Click Here to sign up for our newsletter Click Here for the latest updater
dbdave ECT Moderator USA 10385 Posts	Posted - 01/27/2023 : 06:55:49 Hi Vince, it does seem that's what Steven is asking for. David
steven vaccaro Ecommerce Template Guru USA 1032 Posts	Posted - 01/30/2023 : 05:37:35 Hi Dave and Vince, the only changes have been the regular updates. As far as logs, there is nothing in there at all.
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